How to create a GPT AI chatbot on Instagram Direct and Facebook Messenger

ChatGPT is one of the most innovative and interesting latest-generation tools for research, business development and the creation of fully automated and intelligent customer support.

When we decide to publish posts on our social networks, we can find ourselves faced with very complicated problems to solve: like, for example, receiving many messages from different communication channels. Everything can become a huge chaos, almost impossible to unravel.

Precisely for this reason, more and more companies are looking for quick, efficient and highly personalized solutions for customer service, especially on Facebook and Instagram. And the best part of all this is that now, thanks to the help of Callbell, we have the possibility of putting them directly in contact with ChatGPT, by creating a bot capable of responding automatically and in real time.

In this article, we want to explain to you step by step how to create a GPT chatbot on Instagram and Facebook, by taking your customer support to the next level and, above all, without losing the human touch.

👉 So, are you ready? Let's get started!

Connect to create a Chatbot (Detailed Guide)

In order to create a GPT Chatbot you just need to have a Callbell account and follow these simple steps:

1. Create a Callbell account on https://www.callbell.eu

2. Merge a Facebook and Instagram account as messaging channels.


3. Next, create a Chatbot directly on your account and configure it as you see fit. We decided to share a detailed guide on how to create your own Chatbot with highly customized flows.

4. After doing this, create a chain variable, where we will place the OpenAI API.

5. Now, on our Chatbot, you can position the flow where ChatGPT should start assisting all your customers.

6. Where you want to place the artificial assistance, create some OpenAI-like logic.

7. Attach a prompt to the logic you just created, then configure the conversation type and AI model you will use.

8. Once this is done, it is time to try out our brand new AI chatbot. As you can see, the connection process is extremely simple and will allow you to respond to all your customers or potential customers automatically with a GPT chatbot associated with Facebook and Instagram.

What is Callbell?

Callbell is an app that offers you all the features you need to provide your customers with highly personalized customer service. It also features multiple automation services, by allowing you to respond to customers 24/7 through a GPT chatbot that simplifies any type of questions or concerns from customers.

In addition to Instagram and Facebook, Callbell also integrates WhatsApp and Telegram. It also has an internal CRM and sales funnel in order to control your market.

Last but not least, Callbell has a dashboard with complete statistics that will allow you to monitor and manage the performance of your agents.

If you want to try it for free for 7 days, you can click here.