Chat and support your customers on WhatsApp from a simple customer support platform
Connect your WhatsApp or WhatsApp Business account to Callbell, invite your team members and start providing customer support through WhatsApp from a simple web platform
Connect your WhatsApp account to Callbell
Connect your WhatsApp or WhatsApp Business account and invite your team members to collaborate on the platform
Start chatting with your customers through WhatsApp
Assign and manage conversations in your team and set canned responses so you can quickly answer frequently asked questions
Analyze messaging statistics, metrics and insights
Access important data such as the number of messages sent, delivered and read by your customers and analyze your response times
F.a.q.
How can I connect WhatsApp to Callbell?
You can connect WhatsApp to Callbell in two ways: through integration with WhastApp Web, which requires a simple scan of the QR code from the WhatsApp app, or using the WhatsApp Business API.
Can WhatsApp chats be managed by different team members at the same time?
Yes, thanks to Callbell it is finally possible to manage WhatsApp chats starting from a single multi-user interface. Once you have created an account and connected WhatsApp to the platform, you can invite several team members to collaborate within the same work environment.
What are the advantages of using WhatsApp for customer care?
WhatsApp allows to reach the client even after leaving the website and is particularly effective when targeting a mobile-first audience.