Create your AI sales and support agent in minutes.
Configure AI chatbot agents without technical knowledge and automate customer support and sales from a single place. No code. No complications.
Choose your AI agent and give it its own unique personality
Train it with information, questions, and answers from your business
Let your AI chatbots handle conversations and acquire customers.
Your AI agent, with your business’s identity
Train your AI agent with the necessary information so it can respond in your brand’s tone, resolve real questions, and deliver a high-quality experience.
Set up your AI-powered customer support in minutes
Having your own AI agent for sales and support has never been easier. With Callbell, your AI chatbot starts working immediately, while you focus on what matters most.
Automatically assign chats to your agents
Let your AI agents automatically take over conversations based on the channel, availability, or the inquiry. On WhatsApp, Instagram, Facebook, and Telegram, everything centralized, ensuring no customer is left without a response.
Your first AI agent is waiting for you. Ready in minutes
Sign up for the free plan and set up your full team of AI chatbots for customer support and sales on autopilot.
Questions?
What is an AI agent and how does it work in my company?
An AI agent is an artificial intelligence assistant that manages conversations with your customers automatically, answering questions, qualifying leads, and closing sales without human intervention.
Unlike a traditional AI chatbot based on fixed rules, an AI agent learns the context of your business and responds naturally, just like a member of your team.
When a conversation requires personalized attention, the AI support agent automatically transfers it to an available human agent, ensuring the customer does not lose the thread of the conversation.
With Callbell, you can set up an AI agent for sales and support in minutes: simply train the agent with relevant information about your company, and it will handle your customer conversations on WhatsApp, Instagram, Facebook Messenger, and Telegram 24 hours a day.
Do I need technical knowledge to set up an AI agent in Callbell?
No. Setting up an AI agent in Callbell does not require any technical knowledge, programming, or complex integrations. The platform is designed so that anyone on your team can create and train their own AI agent in minutes through a visual and intuitive interface.
You only need three steps: define the personality and goal of your AI agent for sales and support, train it with your business information (products, prices, frequently asked questions, etc.), and connect it to your messaging channels.
No code. No technical configurations. No need for a development team.
Which channels can I use my AI agents on with Callbell?
With Callbell, you can activate your AI agent across all the messaging channels where your customers are.
Currently, your AI agents can operate on the WhatsApp Business API, Instagram Direct, Facebook Messenger, Telegram, and your website’s Webchat.
This means your AI agent can answer a question on WhatsApp, close a sale on Instagram, and resolve an inquiry on Facebook Messenger at the same time, without your team having to intervene in every conversation.
Can Callbell’s AI agents transfer conversations to a human agent?
Yes, and it is one of the most valued features by teams using Callbell. An AI agent does not replace your team; it enhances and supports it.
When a conversation requires personalized attention, negotiation, or a level of empathy that goes beyond automation, the AI agent detects that moment and instantly transfers the conversation to a human agent, without the customer needing to start over.
You decide the transfer rules: you can configure your AI agent to automatically escalate when the customer requests it, when the conversation reaches a certain level of complexity, or when it becomes a sales opportunity that requires direct intervention from your sales team.
How do AI agents help increase my business sales?
An AI agent doesn’t just answer questions—it sells. From the moment a prospect messages you on WhatsApp, Instagram, or any other channel, your AI agent starts the conversation, qualifies the lead, answers questions, presents your products or services, and guides the customer toward a purchase automatically.
This happens instantly, regardless of whether it’s day, night, or the weekend.
In sales, response time makes the difference between losing a sale and closing one. An AI agent responds in seconds while the customer still has active purchase intent, ensuring your business never misses that opportunity.
Is it safe to use AI agents on WhatsApp Business with Callbell?
Yes, absolutely. Callbell is an official provider of the WhatsApp Business API, which means all the AI agents you configure operate within Meta’s official and verified ecosystem.
Your conversations, customer data, and AI agent activity are protected under the highest security and privacy standards required by WhatsApp for its official technology partners.
This significantly reduces the risk of your WhatsApp number being blocked or penalized for using unauthorized automation.
What is the difference between an AI agent and a conventional chatbot?
A conventional chatbot works with fixed decision trees or menu options: the customer selects an option, the bot replies with a predefined message, and the process continues that way.
This approach is rigid, limited, and often frustrating when the customer goes off script—which is exactly what happens in most real conversations.
An AI agent is fundamentally different. It understands natural language, interprets the intent behind each message, and responds contextually just as a person would.
It doesn’t matter how your customer writes—whether with mistakes, local slang, complex questions, or multiple topics in a single message. Your AI agent for sales and support understands, processes, and responds coherently in every case.
This is mainly because each AI agent you configure with a specific purpose is trained with intrinsic information about your business, allowing it to effectively sell your products or services.