Talk to your customers wherever they are
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform
Centralize and automate your messaging channels
Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a
single integrated and multi-agent solution
Each chat assigned to the appropriate department
With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing
Analyze statistics and
stay in control
Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers
Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats
Centralize your messaging channels
streamline your customer service
Route your chats
Increase your sales
Does your company sell through WhatsApp? Create your catalog with Callbell Shop
Connect Facebook Messenger
Connect Instagram Direct (+ € 20 / month)
Connect WhatsApp (from € 50 / month)
Trusted by more than 75000 companies around the globe
Are you just getting started? Create, customize and install a free widget for your website
Create and install a chat widget on your website to let visitors chat with your business via WhatsApp, Facebook Messenger, Instagram Direct and Telegram
Why choose Callbell?
With Callbell you will have the possibility to answer in real time to the different requests regardless of where they come from and to provide instant support to your customers directly on their favorite messaging apps.
How can I try the platform?
Once signed up, you can try our chat management module for 7 days for free and without any feature restrictions: after the trial period, if you decide not to continue, you can still continue to use our chat widget for free.
N.B. : it is not mandatory to install the Callbell chat widget to manage incoming conversations from your messaging channels. You can, for example, choose to connect your Facebook page or your WhatsApp Business account without necessarily using the Callbell widget on your website (and vice versa).
Which channels can I integrate?
From the platform your team will be able to collaborate and manage requests coming from the different channels, also through the Callbell mobile app (available on Andoid and iOS).
Want to learn more about our integrations? Visit our Help Center.