The best alternative to B2chat is Callbell thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

B2chat is a tool that offers messaging services on different social networks. The main difference with Callbell is that it doesn’t’ have Instagram Direct . Furthermore, the support offered by B2chat is not better than that offered by Callbell and the prices are higher.

Callbell instead offers a more user-friendly platform, with more convenient offers and a top-notch customer service; plus, it offers Instagram Direct as an additional communication channel between the various services, having recently been enabled to integrate the multi-agent feature with Callbell.

Another big difference is that Callbell offers several weekly webinars and training courses that showcase how the tool works and, in turn, train clients on customer service, sales, and teams.