The best alternative to Casengo is Callbell, thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

Callbell and Casengo are two very similar tools. However, there are some features that differentiate them. For example, Casengo’s price is quite high as it requires a big sum for each additional agent.

Plus, the support offered is exclusively via email, while Callbell offers one of the best customer support services across all types of tools and channels available.

Another substantial difference is that Casengo offers chat bots to automate chats, while Callbell proceeds with an automatic routing that redirects traffic to the different departments.