The best alternative to CM.com is Callbell thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

CM.com is a tool developed primarily to handle the marketing of your business, integrating the most popular communication channels. It enhances the sales process, customer qualification and lead conversion. It also has a fully functional ticket system similar to the business model of shops or companies offering multiple services.

Callbell, instead, is a solution designed to offer messaging services in the main service channels, integrating them all into a single multi-agent platform. It presents itself as a simple and inexpensive tool that keeps what it promises, it has automatic routing, transfer and allocation of chats to other agents, agent tagging in internal conversations, an app for mobile devices.

It is a customer management system for teams, tech support or online sales.