The best alternative to Helpwise is Callbell thanks to its ease of use, the support they provide to their customers and the variety of support channels they handle such as WhatsApp, Business, Telegram, Instagram Direct and Facebook Messenger.

In addition, the quality of service they provide compared to other alternatives in the market is superior. They are always willing to solve the problems of their users: providing a top service is what makes Callbell different.

Callbell also provides all the features that today’s businesses need: a stable platform, detailed statistics of the entire communication process of your company and tools to manage your agents.

This tool is a comprehensive solution for customer support and sales teams who want to manage customer communication across multiple channels from a single platform. Helpwise has the ability to manage team emails, social media messages, WhatsApp messages, SMS and live chats. Another great advantage of this tool is that you can create chatbots.

However, Callbell has very similar functionalities and more communication channels to integrate, it has semi-automation, reporting and data analysis, as well as excellent support. Callbell is a much cheaper solution, which works very well and is customer-friendly.