The best alternative to Infobip is Callbell thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

Infobip is a tool that offers all the solutions you need regarding customer service, using different online channels. It has integrations with major social networks and many interesting features such as Drive, CRM or Google Suite.

However, the price of Infobip can be accessed only by large companies, since it’s very high, and SMEs cannot afford such amount on a monthly basis.

On the other hand, Callbell is a solution that is no less in terms of functionality, as it was developed specifically for service, support and sales teams, with automatic routing and department management and allocation, with the main social networks on the market and a very cheap price. The support is great and the platform is easy to use.