Looking for a Mercury Chat alternative?

Meet Callbell: the most advanced messaging solution for your business

Alternative to Mercury Chat

Looking for a Mercury Chat alternative?

Meet Callbell: the most advanced messaging solution for your business

Compare Callbell to Mercury Chat

Find out why Callbell is the best alternative to Mercury Chat

Mercury Chat


per account / per month

Collaboration features

Free plan

Mobile App

Chat widget

Support 24/7



per user / per month

Ideal for teams of all sizes

Free plan

Mobile app

Free chat widget

Support 24/7

Are you a Mercury Chat customer and would like to switch to Callbell without losing your WhatsApp Business API number?

Contact our dedicated team and in a couple of minutes we will guide you on how to migrate your WhatsApp Business API line from Mercury Chat to Callbell quickly and easily.

* From today you can keep the same Whatsapp Business API number by migrating from one Business Service Provider to another without constraint. The process is simple and does not imply the loss of the phone number.

Alternative to Mercury Chat

Support your customers on their favorite messaging apps

Invite your team and collaboratively manage chats from WhatsApp, Facebook Messenger
and Telegram

Starting from € 0 / month

Frequent Questions

What is the best alternative to Mercury?

The best alternative to Mercury is Callbell thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

How does Mercury differ from Callbell?

Mercury is a tool developed primarily for stores, having optimized the process of receiving and issuing orders, refunds and returns. Moreover, it only offers 2 service channels, namely WhatsApp and Facebook Messenger.

Callbell on the other hand focuses on 4 main service channels: WhatsApp, Telegram, Instagram and Facebook Messenger. The service works great for any type of business that receives a large volume of inquiries on a daily basis, and the customer service is excellent.

Price is also an important factor when comparing the two tools, since Mercury is much more expensive than Callbell, thus making it difficult for small and medium-sized businesses to use this tool.

Sign up today and try Callbell for free