The best alternative to Movidesk is Callbell because of its ease of use, the support they provide to their customers and the variety of customer service channels they handle. For example: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

In addition, the quality of the service they provide, compared to other alternatives out there, is superior. They are always available to solve the problems of their users, and providing a top service is what makes Callbell different.

Callbell also provides all the tools that today’s businesses need. A stable platform, detailed statistics of the entire communication process of your company, and tools to manage your agents.

Movidesk is a tool that focuses on WhatsApp and chatbots. While it is true that WhatsApp is a great communication channel, it’s not enough. Nowadays customers communicate from anywhere, so you have to be prepared for any situation. A negative aspect of Movidesk is that they handle and focus on chatbots and automated conversations.

This is a downside because people are social beings, and they are definitely not going to feel at ease with bots taking care of them. Moreover, the price to use Movidesk’s service is much higher than Callbell’s, and the customer support quality is not even close. Although Movidesk is a fairly complete platform, Callbell is a service designed for fast, simple and effective integration.