The best alternative to UseDesk is Callbell thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

UseDesk is a relatively different tool from Callbell since it works as an administration center that integrates multi-channel customer service. Furthermore, although its service offers several channels, it is necessary to pay a monthly surplus to use WhatsApp or Instagram, thus increasing its cost.

Callbell, on the other hand, presents itself as a much more accessible, simple and intuitive software. It offers two plans that include social networks at no additional cost, the support is excellent and the tool does what it promises, which makes it one of the best options on the market.