The best alternative to Verloop is Callbell thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

Verloop focuses primarily on improving its AI (artificial intelligence) thus allowing most of the chats that take place inside the tool to be automated. Among the service channels it offers we find WhatsApp, Instagram and Facebook with various integrations to connect to CRM, marketing systems, ticket or support tools.

Finally, the price is particularly high so it is not a very profitable solution for small or medium-sized businesses and the tool is rather complicated to use.

Callbell, on the other hand, is a solution designed to offer messaging services in the main service channels, integrating them all into a single multi-agent platform .

Callbell is a simple and affordable tool that does what it promises, it has automatic routing, transfer of chats to other agents, agent tagging in internal conversations, a mobile app.