The best alternative to WaliChat is Callbell for its ease of use, the customer support provided and the variety of service channels it manages, such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it offers compared to other alternatives on the market is much higher. Operators are always ready to solve users’ problems and provide excellent service, making Callbell so different.

Plus, Callbell offers all the features that today’s businesses need: a stable platform, detailed statistics of the entire communication process of your company and useful tools to manage your agents.

WaliChat covers only a single service channel: WhatsApp. Hence, this is a small downside, as it doesn’t have a service for Instagram, Telegram, Facebook, or other major service channels, as Callbell does. Moreover, the service is quite expensive, since they charge each account a pretty high fee, and this is only for using WhatsApp; Also, if you want to add more agents to your plan, they charge an extra which is added to the subscription value for each agent you add. So the differences with Callbell are many.

Among them we have the price, since Callbell is cheaper. Plus, WaliChat customer service is not very good and WaliChat doesn’t work with multiple service channels like Callbell does instead. In addition, Callbell offers a multi-agent omnichannel platform to manage all your chats.