The best alternative to Zenvia is Callbell thanks to its ease of use, the support they provide to their customers and the variety of customer service channels they handle, such as WhatsApp, Business, Telegram, Instagram Direct and Facebook Messenger.

In addition, the quality of service they provide compared to other alternatives in the market is superior. They are always willing to solve the problems of their users: providing a top service is what makes Callbell different.

Callbell also provides all the features that today’s businesses need: a stable platform, detailed statistics of the entire communication process of your company and tools to manage your agents.

Zenvia formerly called Sirena is a communication technology platform focused on simplifying or facilitating the relationship between companies and customers through social media conversations. This tool integrates several social networks and different functionalities, however, the main difference with Callbell is that the support and service they offer usually has many flaws and problems. Users usually switch platforms because of this, but if you want a solution with good support, very easy to use and adaptable to all types of sites, Callbell may be what you’re looking for.