Having good customer service is a key factor in building trust between a company and the consumer. It is the main attribute to create a link and strengthen the user experience, which is why investing in customer service apps on social networks is an excellent option...
Index How is B2B customer service characterized? How to provide good customer service for a B2B company How to implement WhatsApp correctly within the tools for B2B customer service Good B2B customer service translates into sales Before we begin to establish some...
Index What are support tools? Why do companies need support tools? What are the top 5 tools for support teams? The best tool for customer service Support tools have been the most important ally of companies over the last few years. With the arrival of the Covid-19...
Index What are customer service metrics? What are the 8 best customer service metrics available? What are customer service metrics used for? What tool can help me obtain these metrics? Today there are many different types of businesses on the Internet. From e-commerce...
Index What is Personalized Customer Service? Benefits of WhatsApp’s personalized service Ideas to offer a personalized service What is the best platform to provide a personalized customer service on WhatsApp? A personalized service is a strategy that has been...
Index What is a personalized service? What are messaging apps? Examples of personalized services The limits of chatbots and automation in personalized service Why messaging apps like Callbell help us provide a personalized service Have you ever wondered what your...
