Index What is Personalized Customer Service? Benefits of WhatsApp’s personalized service Ideas to offer a personalized service What is the best platform to provide a personalized customer service on WhatsApp? A personalized service is a strategy that has been...
Index What is a personalized service? What are messaging apps? Examples of personalized services The limits of chatbots and automation in personalized service Why messaging apps like Callbell help us provide a personalized service Have you ever wondered what your...
Index Why should a company replace the Live chat system with instant messaging applications and what are the differences? What is a live chat? What are messaging apps? What are the main differences between live chats and messaging apps? Disadvantages of using a live...
Index What are omnichannel platforms How customer service works nowadays The best omnichannel platform for support For some time now, companies have been dedicated to selling and serving their customers through strategies and platforms optimized for multi-channeling....
Index WhatsApp vs Calls: how to optimize your contact center customer support The WhatsApp Business API integrated within the Callbell platform What are the advantages of using WhatsApp to reduce phone calls Do you provide telephone support for your customers and you...
In this article you will find a series of ideas to use Telegram in a collaborative way, to communicate with your customers during the sales process or during the support phase. Index Managing a shared Inbox on Telegram How to use Telegram for your company’s...
