Discover how you can use WhatsApp with multiple users simultaneously to manage and collaborate on chats, with your contacts, and offer customer support Using WhatsApp for your business has never been easy: unlike Facebook Messenger and Telegram, it has not been...
In this article we will discover how to embed Instagram Direct on your website to ensure that visitors can contact you through your Instagram page chat Instagram is becoming an increasingly important channel for all those companies that wish to sell online. The social...
Is it possible to handle support requests coming from WhatsApp on JivoChat? Is there a way to connect WhatsApp Business to your JivoChat account? At the moment it is not possible to integrate WhatsApp to JivoChat. As stated in the Integrations page, it is not possible...
In this article we will understand how the integration between WhatsApp and Zendesk works, how to implement it, what are the pros and cons, and what are the alternatives to Zendesk to integrate WhatsApp within the channels of your customer support In August 2018,...
In this article, we will see what are the best ways to efficiently manage messages coming from your Facebook page or, if installed on your website, from Facebook Messenger live chat. Although Facebook Messenger is one of the most popular messaging channels in the...
If your online business is aimed at a mobile-first audience, it’s essential to consider how to support your customers during their purchase or post-sales process: in this article we will understand how you can do this. In December 2018, Google announced that...
