WhatsApp, to say the least, is indispensable for almost anyone in the world with Internet access. Private and professional life have been steeped in its use. Shortening distances and times when communicating is the norm.

That’s how important WhatsApp is, along with all the information users have in their accounts. This includes the contacts they have stored and the corresponding chats. Management, of course, is crucial for proper storage, backup and transfer from one device to another. This will make the contacts last over time, no matter which smartphone is used.

There will even be business contacts, contacts of people closest to you and emergency contacts. Since it’s so important, it should not be taken lightly. It is not surprising that the management of this information has led people handling them with its own app, in case other methods fail, or are insufficient, as it happens at the enterprise level in some cases.

It’s a simple thing to do. And very useful especially for those who work with a large portfolio of contacts, even for the business target.

In addition to backing up, it also helps to have a database to make it easily visible. In business environments this is especially important. Although it is obvious, it should be noted that in companies the use of computers for professional use prevails over mobile phones, so the visualization and management of information will be much simpler and more powerful at the same time, with an Excel document.

What is WhatsApp and what is its purpose?

WhatsApp is an app designed for sending information between at least two accounts, each one anchored to its own phone number. This information can be in text format, multimedia, files, GPS data, contacts, etc.. And you can even make calls with only voice or also with video.

In addition, WhatsApp can integrate more accounts in a single conversation so that the sending of these messages is multilateral, in a chat shared by the selected members, called WhatsApp group.

The concept itself is clear: it aims to communicate immediately with users, in a variety of ways, to satisfy the user’s need for expression.

There are also other platforms that extend even further all the functionalities described above. This, at a business level, greatly improves the experience of both the company and the customer. Callbell, for example, integrates the communication of several agents using the same account with customers. In addition, it also allows communication between agents, without customers knowing about it. These are just some examples of how useful WhatsApp can be and how these features help it to better serve its purpose.

How to export WhatsApp contacts

We have already mentioned the importance of managing WhatsApp contacts. Just add to this that Callbell and the like allow you to add contacts directly from the chat, without having to add them to the device. It’s quick, easy and can be done from the computer.

Knowing this, here are the steps to follow:

a) Download the “Contact to Excel” application from the PlayStore.

b) When you open it, click on the “Export contacts” option, which will ask for the relevant permissions to start the operation.

There is also the option to “Import contacts” which will read contacts from a file in a supported format.

c) After exporting, choose the type of document in which the information will be saved. It is preferable that it is Excel in CVS format, as it is an easy to read format for the user, it can be opened in almost any device of any operating system and several programs use it to import and export data.

d) You can open the document on your mobile phone, or send it via email to your computer. The second option is preferable in order to be able to visualize and manage the information clearly.

e) It is also possible to edit the document to add contacts, make changes to the document, send it by email and import it into the mobile phone.

Export WhatsApp contacts

How to significantly improve interaction on WhatsApp

WhatsApp itself is an app with many possibilities, but they are very limited for what a company requires. It is preferable to use a CRM that integrates its use to get the most out of it. It makes it easy to save contacts in a single click, sort chats, make categories to classify. Some allow you to import CVS files with information (such as contacts, for example), send much larger documents, without formatting restrictions, and so on.

A CRM as a tool along with the right organization allow better communication between the company and the customer. The management of databases of contacts and information is essential. This and other features, even if they are not very interesting for the common user, are what differentiate Callbell as a platform in terms of what it can offer to a company.

Frequent Questions

What is WhatsApp and what is its purpose?

WhatsApp is an app designed for sending information between at least two accounts, each one anchored to its own phone number. This information can be in text format, multimedia, files, GPS data, contacts, etc.. And you can even make calls with only voice or also with video.

In addition, WhatsApp can integrate more accounts in a single conversation so that the sending of these messages is multilateral, in a chat shared by the selected members, called WhatsApp group.

The concept itself is clear: it aims to communicate immediately to users, in a variety of ways, to satisfy the user’s need for expression.

There are also other platforms that extend even further all the functionalities described above. This, at a business level, greatly improves the experience of both the company and the customer. Callbell, for example, integrates the communication of several agents using the same account with customers. In addition, it also allows communication between agents, without customers knowing about it. These are just some examples of how useful WhatsApp can be and how these features help it to better serve its purpose.

How to export WhatsApp contacts?

To export your WhatsApp contacts just follow these simple steps:

  • Download the “Contact to Excel” application from the PlayStore.
  • When you open it, click on the “Export contacts” option, which will ask for the relevant permissions to start the operation.
  • After exporting, you must choose the type of document in which the information will be saved. It is preferable that it is Excel in CVS format, as it is an easy to read format for the user, it can be opened in almost any device of any operating system and several programs use it to import and export data.

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About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct