The way of selling and marketing products or services has changed over the years. A company that has a very well structured and powerful sales team definitely has interesting tools that help them achieve the desired business goals. However, many companies are not sure about what kind of tools they should use to improve their sales force. In our case, we recommend using tools that facilitate detailed reporting, communication automation, tools that facilitate repetitive tasks such as CRM, tools for internal training and onboarding, statistics and business metrics.

There are tons tools on the market that simplify all these tasks within a company. However, there are many and for this reason we will show you what are the 7 best tools for sales teams.

With this list you will be able to develop the tasks within your company in a more efficient, simple and easy way. Improving work and result speed. You will also be able to improve communication with your customers, monitor your sales team and understand with the help of very specific metrics how your business is progressing over time.

What are sales team tools?

Sales tools are nothing more than platforms that help sales teams to improve their work in different fields. These fields can be customer communication, the statistics or metrics collection, sales team monitoring, customer management, process automation, report management or task management.

These tools are developed to maximize the efficiency of sales teams as well as improve the quality of work by allowing to carry out  repetitive tasks in a simple and fast way. Sales tools are nothing more than platforms used by sales teams to improve efficiency and effectiveness in their daily work, facilitating the achievement of short and long term objectives.

Why do sales teams need tools to sell?

Sales tools are very important for teams. Since they allow and facilitate the development of the work in a better way, a person would not have the same effectiveness as an automated tool in lead acquisition or management. This is why sales tools are extremely important.

There are multiple types of sales tools for all kinds of tasks, there are CRMs that help us manage customers, communication tools that improve customer relations, task management tools and much more.

The 7 best tools for sales teams

After understanding what sales tools are and how they can help teams improve their work efficiency, we are going to show you a list of the 7 best sales tools so you can decide which one to use for your sales team.

Tools for sales teams

1) Pipedrive

Pipedrive is a CRM developed for salespeople. In 2010, the co-founders created a customer relationship management (CRM) tool to help users visualize their sales processes and increase their productivity.

This CRM has certain particularities such as integrations with different tools like Aircall, WhatsApp, Zendesk or other CRMs that facilitate work management. You could say that Pipedrive is a fairly complete tool developed for small sales teams. One of the great features is the price and support, both of which are very competitive.

When it comes to price, this CRM is a great value for small and medium sized businesses and their customer support team is always ready to help you. That’s why we recommend this CRM for you to use with your sales team.

Tools for sales teams

2) Monday

Monday is a project management tool that helps you organize your team’s work and control each project individually. It also allows you to monitor the progress of each project and the deliverables of each member of your team.

This means that with this tool you can organize and assign tasks to your team. With this platform, teams, especially in the digital sector, no longer need to attend the workplace to perform their tasks. Additionally, Monday helps to monitor the performance of each participant, evaluate performance or discuss important topics with colleagues.

Additionally, it has work templates to manage and organize the work of a team or an entire organization, however, it can also be adapted to be used internally between the different teams that make up a company.

Tools for sales teams

3) Callbell

Callbell is a communication tool that integrates the main messaging applications in a single interface, including WhatsApp and Messenger, to manage internal and external conversations of your sales or support team.

The application allows to link with just a few clicks the WhatsApp, Messenger, Telegram and Instagram account of the company to the platform, to start receiving incoming messages immediately, and to invite other team members to collaborate within the same account.

The tool allows you to manage the same WhatsApp account and the other social networks from other computers simultaneously, overcoming the limits of the native application (in the case of WhatsApp). The platform also allows chats to be distributed among different team members and, therefore, makes the use of these app for customer support scalable.

Additionally, Callbell offers other features such as automatic routing to attend and distribute chats automatically, specialized metrics for your company and many specific features for sales and support. This tool is indispensable in customer communication.

Tools for sales teams

4) Proposify

Proposify is a platform that allows you to create proposals in a professional and interactive way for your clients. It is an excellent tool to make your work efficient, by automating processes so that your team spends less time creating proposals and more time selling.

The platform offers a series of predefined templates where it will be possible to add elements to customize the business proposal. This includes some sections such as the expected date on which the proposal will be finalized.

Proposify is compatible with various multimedia platforms, which makes it easy to incorporate images or videos, both from YouTube and Vimeo for commercial proposals. Additionally, it also offers other types of functionalities aimed at metrics and marketing actions in general.

Tools for sales teams

5) Aircall

Aircall is a platform and cloud solution for telephony and call center in the cloud. It facilitates call communication between sales and support teams with customers. This tool allows you to receive and make calls from your app on mobile devices and computers.

Aircall is extremely easy to set up and it only takes a few minutes to get everything up and running. The support and customer service for this tool is very good and they are always willing to help. A great feature is the synchronization with enterprise tools like Pipedrive or other CRMs. The tool also offers easy data analysis that allows you to improve your company’s communication performance.

Lastly, regarding pricing: the most basic plan is $30 for each user you want to add to the team, and it offers unlimited incoming calls and around 100 integrations with other tools.

Tools for sales teams

6) Dooly

Dooly helps increase team revenue and win more potential customers thanks to the clean and efficient management of Salesforce, the flawless execution of the sales process and the automation of some repetitive activities that generate extra workload. This tool is a set of very interesting functionalities that allow to improve the efficiency of salespeople’s work. With one click they can import data from notes taken from conversations with their customers.

Additionally, this tool allows you to keep the CRM you use to manage leads clean and synchronize all the information in one place. It also helps automate administrative work, create workflows and simplify the way we get information.

Finally, Dooly’s support is pretty good, they are always available and willing to help and the price of the tool is interesting. They have a free trial version and the cheapest plan has good features. If you want to improve your processes, Dooly is a good option.

Tools for sales teams

7) Calendly

Calendly is your hub for scheduling meetings professionally and efficiently. The app takes the hassle out of email exchanges so your team can spend more time on their work. Calendly simplifies scheduling by only offering times that match availability across all calendars. This means that a person who wants to schedule a meeting will only see available slots.

This tool automates your meetings with workflows and sends everything from reminder emails to thank you notes, so you can focus on the work that only you can do. This platform works like an assistant, even if you have a one-person business. Potential clients can schedule meetings with just a few clicks, at the time they want and prefer. Therefore, cancellations are reduced because rescheduling is easy, fast and on your own terms.

Conclusion

In conclusion, sales tools help teams to sell more, facilitate processes and repetitive tasks. They also help in customer management and the collection of specific metrics to improve the company’s sales strategies.

There are multiple sales tools, among them we have Callbell. This platform improves the way companies communicate with their customers and in turn offers features that help sales teams do a better job. We know that communication is very important so if you want to understand how Callbell can help you sell more, you can click here.

Frequent Questions

Why do sales teams need tools to sell?

Sales tools are very important for teams. Since they allow and facilitate the development of the work in a better way, a person would not have the same effectiveness as an automated tool in lead acquisition or managemen. This is why sales tools are extremely important.

There are multiple types of sales tools for all kinds of tasks, there are CRMs that help us manage customers, communication tools that improve customer relationships, task management tools and much more.

What are sales team tools?

Sales tools are nothing more than platforms that help sales teams to improve their work in different fields. These fields can be customer communication, statistics or metrics collection, sales team monitoring, customer management, process automation, report management or task management.

These tools are developed to maximize the efficiency of sales teams as well as improve the quality of work by allowing to develop those repetitive tasks in a simple and fast way. Sales tools are nothing more than platforms used by sales teams to improve efficiency and effectiveness in their daily work, facilitating the achievement of short and long term objectives.

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About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct