In this article we will show you how to start a new WhatsApp Web chat from a PC if the contact number has not been saved in your phone’s address book.

If you are consulting this article it is because you have surely encountered this problem: How do I start a new WhatsApp chat with a number not saved in the phone book from the PC?

First of all, we remind you that it is possible to start a new chat also from whatsapp web, if the number is saved in the phone book.

a) How to start a WhatsApp chat from WhatsApp Web if the number is saved in the address book.

1) Press New Chat

2) Select a contact to chat with

3) Press OPEN

4) Write a message in the Message field to start chatting with the selected contact

5) Press SEND

b) How to start a WhatsApp chat rom WhatsApp Web if the number is NOT saved in the address book.

Here things get a little complicated. At the moment it is not possible to start a new WhatsApp chat, using Whatsapp Web, if the phone number has not been saved in the address book.

For example, if you receive WhatsApp numbers through an online form, via email or simply over the phone, in order to contact them you must take the smartphone with the connected WhatsApp profile and save the number with the country code in the address book.

An alternative, if you are a company that works a lot with WhatsApp, is to evaluate a solution such as Callbell.

Callbell, is a solution dedicated to businesses that integrates the WhatsApp Business API. Companies that use it can contact customers via WhatsApp from the Callbell PC interface without having to save the number on a phone.

To start a new WhatsApp conversation starting from the Callbell platform, simply click on the “Send template message” icon:

WhatsApp chat without having the number saved

Once you have clicked the icon, you can enter the phone number you want to contact by entering the country code (or simply copy/paste the number into the form).

WhatsApp chat without having the number saved

By using the Callbell system, you can open a new chat from WhatsApp Web without having the number saved in the address book.

If you want to know more about Callbell and how it can help you get more sales and better service on WhatsApp and include it in your sales strategy, click here.

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About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct