With our API integration it is very easy. You only need two things: an account in Callbell and another in Nimble.
This is how your company can link WhatsApp with Nimble, using the Callbell API.
This tool should be considered an information center for several social networks, including Facebook, LinkedIn, Twitter and email.
With this entirely cloud-based platform we can manage contact information, messages and sales flows, all in one place. In this way, the tool allows the team of agents to manage customers and potential customers quickly and easily. Although the platform is limited by the number of social networks it can handle, it is true that those available are widely used by companies. That is why this can be an extremely attractive solution for small and medium-sized businesses that are actively looking for new customers.
The platform is extremely simple to use, its interface is very intuitive and practical, the onboarding process is easy for all types of people and the support is excellent. Overall, Nimble is a friendly platform for all audiences.
It is a collaborative chat tool, that is; communication with customers is collaborative between the agents of your company, to which companies can link their page of Facebook, a WhatsApp account through the WhatsApp Business API, Instagram Business and Telegram, to centralize support channels and provide a better experience to the end customer. All in a single centralized solution.
1) You must first create an account Callbell and integrate it to WhatsApp
2) Create an account on Nimble.
Once these simple steps are completed, you will be able to connect your WhatsApp Business account with Nimble using the Callbell API documentation and so you can adapt this integration to your specific needs.
Linking WhatsApp with Nimble is an attractive option for many companies, and one of the most popular features is contact management and synchronization. Thanks to the section Callbell API documentation dedicated to contacts, these actions are entirely possible.
With this it will be possible, for example, to automatically synchronize the WhatsApp contacts generated in Callbell with the section Nimble contacts (and vice versa).
When a “zap” is executed, Zapier can trigger a specific action, (such as creating a new lead in a CRM).
If you feel that your IT team cannot perform this task, or you want to save your time in the implementation, you can use the official integration of Callbell in Zapier to connect WhatsApp with Nimble. One of the strongest advantages in using Zapier is the ease and speed of integration. The downside is instead the high cost of Zapier.
This allows companies to have a better, comprehensive and modernized view of customer interactions and better understand their needs and preferences.
To achieve this, what you will have to do is:
1) Create an account on Callbell and integrate WhatsApp
2) Create an account on Nimble
3) Create an account on Zapier
Once you manage to perform these steps, you will only have to link Callbell and Nimble with Zapier and program the necessary “zaps” for the operations you want.
What is Callbell?
It is a collaborative chat tool, that is; communication with customers is collaborative between the agents of your company, to which companies can link their page of Facebook, a WhatsApp account through the WhatsApp Business API, Instagram Business and Telegram, to centralize support channels and provide a better experience to the end customer. All in a single centralized solution.
What is Nimble?
About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct
