The best alternative to Adereso is Callbell for its ease of use, the client support, the variety of service channels that you can handle, such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

In addition, the quality of service that it provides, compared to the alternatives on the market, is higher. Agents are always available and ready to solve user issues, providing excellent service and making Callbell different from other similar services.

Plus, Callbell offers all the features that today’s companies need a stable platform, detailed statistics of the entire company communication process, and tools to manage your agents.

Adereso is a tool developed mainly to manage online conversations, it has many integrations with different channels such as WhatsApp, Telegram, Instagram or Twitter. Plus, it can also be integrated into various platforms of tickets management or even e- mail marketing systems.

Although this tool is quite comprehensive, the price is high because a surplus is charged for each message sent via WhatsApp. Moreover, the tool is particularly complex and hard to learn, making the onboarding process a bit difficult: sometimes you might need an initial training to ensure that the agents can handle it safely.

On the other hand, Callbell is a much cheaper and easier tool, onboarding is not complicated and it only takes one day to launch the tool amongst all your agents.