Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support 

We all know that WhatsApp is one of the most important and used communication channels today, many companies use it to offer a more personalized customer service with different and out-of-the-ordinary functions; however, many of these companies have encountered the...

Many are not aware of the existence of a service offered by WhatsApp to make payments: this is mainly due to the fact that the service in question is still undergoing beta testing in India and Brazil, although it is true that, in India, WhatsApp has received excellent...

Many will wonder if it is possible to have a single WhatsApp number, to be integrated in the different company departments: this is a feature that many companies request, as it facilitates communication processes with customers, promoting their trust, and offering a...

In this article we’ll show you how your brand can exploit the full potential of an instant messaging channel like WhatsApp, how you can structure a marketing campaign and tell you about some success stories It is no longer news that WhatsApp is today the most popular...

In this article we’ll show you how a chain of stores can centralize their client communications in a single WhatsApp number, and use an automatic routing system to manage and allocate conversations to different sales and/or support teams in the various locations The...

In this article we will explain how you can retrieve a number that has been banned from WhatsApp and you get the message "your phone number is suspended from using WhatsApp" when you open the app Blocked WhatsApp account: what it means The famous WhatsApp messaging...

Sending bulk messages has always been considered an excellent opportunity for small and large companies that come to life within the many versions of WhatsApp, as it allows them to quickly send messages to all customers, share promotions, give relevant information, or...

Over the years, numerous instant messaging platforms have landed on the market, but only one has managed dominate it, becoming the leading messaging communication tool worldwide, and this is how WhatsApp becomes a very famous, extremely reliable and, above all, secure...

Did you know that e-commerce and businesses have increased significantly over the course of 2020? Mobile devices have been shown to be one of the most popular ways consumers use to shop online. In fact, over 72% of people are changing their habits, using mobile...

In this article we will explain how the first CRM integrated with WhatsApp works and how your company can use it to improve its client relationship management With the number of users continuously growing, WhatsApp is increasingly becoming the worldwide reference...

Since Facebook's acquisition of WhatsApp, it's no secret that the app hasn't stopped receiving constant updates, improvements and innovations. One of these innovations was the second WhatsApp app called WhatsApp Business, an app designed to make interaction and...

In this article we will explain how to create a link to allow your customers to communicate via WhatsApp with your company, with just one click Creating a WhatsApp link: here's howWith the expansion of the famous instant messaging app, there is an increasing need to...

In this short article we will show you two ways to generate a WhatsApp QR code that your company can use and share with its clients What is a WhatsApp QR code? A QR code is a special code that contains text. It is basically a square made up of white and black small...

In this article we’ll explain what changes with the recent update of WhatsApp’s terms of use Why is WhatsApp changing its terms of use? As we all know, WhatsApp is updating its terms of use and its privacy policy, which must be accepted, otherwise you won’t be able to...

In this article we’ll find out how to use the famous instant messaging app within your contact center, and how to better manage it using the WhatsApp Business API Why should you integrate Whatsapp within your contact center? The spread of instant messaging apps,...

In this article, we’ll show you how to integrate WhatsApp within the famous Shopify e-commerce platform in just a few steps, and why it can be a fundamental addition for your e-commerce Shopify is an e-commerce platform that allows you to create, customize and manage...

In this article, we will show you how to integrate Twilio's WhatsApp Business APIs to the Callbell platform in just a few minutes, in order to use the newly verified WhatsApp line and start interacting with your clients You finally obtained access to the WhatsApp...

Below we’ll show you the features and uses of the WhatsApp Business APIs, and how companies can use them to make the most of this communication channel After amassing 2 billion users in early 2020, WhatsApp is not only leading messaging app in the world used to talk...

In this article, we will see how hotels and resorts can exploit the potential of the famous messaging app and the advantages that can derive from its use in the tourism sector The current pandemic that is affecting the planet does not make the activity of many sectors...

In this article, we’ll show you how you can take advantage of this messaging app in your real estate agency, in order to manage your customers The current crisis caused by the pandemic has hit - and is still hitting - hard many sectors, including the real estate,...

In this article, we will show you how to use the now ubiquitous messaging app in your dealership, to sell cars and offer an after-sales service to your customers The automotive industry was one of the sectors that the Covid-19 pandemic hit the hardest, and for this...