Welcome to the Callbell blog


Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support 

Multi-agent Instagram Direct: how it works

When a company receives many requests, questions or tickets, there is often a need to hire more staff in order to respond to all those messages: this leads to certain inconveniences, such as the need to have a multi-agent Instagram. When you receive so many requests...

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CRM for Instagram Direct

Nowadays, many companies use CRM to create and manage their client database, incoming leads and their classification: this is a practice that has now evolved over the years to the point that most small and large companies use some kind of CRM for their business. After...

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How to use WhatsApp for Human Resources

We all know that WhatsApp is one of the most important and used communication channels today, many companies use it to offer a more personalized customer service with different and out-of-the-ordinary functions; however, many of these companies have encountered the...

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How Leadsales Works

Leadsales is a company different from the others: that is, those focused mainly on the CRM function for WhatsApp, which makes them a CRM for the same platform through multi-agent WhatsApp. Generally, this type of company can integrate more than one information channel...

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How Infobip works

Infobip is a leading company in omnichannel communication, it helps companies that work to create relationships with their customers: the main points on which it focuses are security, authentication, support and storage. By providing a variety of services related to...

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How Wati works?

Wati is a company designed to offer a developed and customer-focused service, through WhatsApp, thus creating a solution suitable for this platform, focusing its potential on a tool that has all the necessary features, such as the WhatsApp multi-agent, the CRM, and...

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How Sirena App works?

Sirena is a company that aims at connecting customers with companies in an integrated way, mainly via WhatsApp, however, it has also other major integrations such as Facebook, OLX, Mercadolibre, Salesforce, to name a few. Sirena also has a platform that is completely...

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How MessageBird works

MessageBird is a company that aims at offering a specialized service in the management of a company's multi-channel communications, as well as offering a specialized and specially designed platform so that you can serve and help each customer through the different...

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How to sell via Instagram Direct

In this article we show you all the steps you need to follow to start selling through Direct, Instagram's messaging channel Instagram - the famous social network purchased by Facebook in 2012 - continues to spread, and it currently has approximately 1 billion active...

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The first CRM integrated with WhatsApp

In this article we will explain how the first CRM integrated with WhatsApp works and how your company can use it to improve its client relationship management With the number of users continuously growing, WhatsApp is increasingly becoming the worldwide reference...

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How to create a WhatsApp QR code

In this short article we will show you two ways to generate a WhatsApp QR code that your company can use and share with its clients What is a WhatsApp QR code? A QR code is a special code that contains text. It is basically a square made up of white and black small...

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What are the WhatsApp Business APIs for?

Below we’ll show you the features and uses of the WhatsApp Business APIs, and how companies can use them to make the most of this communication channel After amassing 2 billion users in early 2020, WhatsApp is not only leading messaging app in the world used to talk...

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WhatsApp for medical clinics

In this period outlined by new restrictions and social distancing, WhatsApp is radically changing the way we communicate, in the most varied sectors. In this article, we will explain how WhatsApp features can be exploited by medical clinics With the recent pandemic...

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Telegram for Business [2020 Guide]

Recently Telegram has reached 400 million users around the world, becoming the biggest competitor of the messaging giants, WhatsApp and Facebook. In this article, we’ll show you how to make the most of this platform for your business Although it is very similar to...

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