Welcome to the Callbell blog


Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support 

How Wati works?

Wati is a company designed to offer a developed and customer-focused service, through WhatsApp, thus creating a solution suitable for this platform, focusing its potential on a tool that has all the necessary features, such as the WhatsApp multi-agent, the CRM, and...

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How Sirena App works?

Sirena is a company that aims at connecting customers with companies in an integrated way, mainly via WhatsApp, however, it has also other major integrations such as Facebook, OLX, Mercadolibre, Salesforce, to name a few. Sirena also has a platform that is completely...

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How MessageBird works

MessageBird is a company that aims at offering a specialized service in the management of a company's multi-channel communications, as well as offering a specialized and specially designed platform so that you can serve and help each customer through the different...

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How to sell via Instagram Direct

In this article we show you all the steps you need to follow to start selling through Direct, Instagram's messaging channel Instagram - the famous social network purchased by Facebook in 2012 - continues to spread, and it currently has approximately 1 billion active...

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The first CRM integrated with WhatsApp

In this article we will explain how the first CRM integrated with WhatsApp works and how your company can use it to improve its client relationship management With the number of users continuously growing, WhatsApp is increasingly becoming the worldwide reference...

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How to create a WhatsApp QR code

In this short article we will show you two ways to generate a WhatsApp QR code that your company can use and share with its clients What is a WhatsApp QR code? A QR code is a special code that contains text. It is basically a square made up of white and black small...

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What are the WhatsApp Business APIs for?

Below we’ll show you the features and uses of the WhatsApp Business APIs, and how companies can use them to make the most of this communication channel After amassing 2 billion users in early 2020, WhatsApp is not only leading messaging app in the world used to talk...

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WhatsApp for medical clinics

In this period outlined by new restrictions and social distancing, WhatsApp is radically changing the way we communicate, in the most varied sectors. In this article, we will explain how WhatsApp features can be exploited by medical clinics With the recent pandemic...

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Telegram for Business [2020 Guide]

Recently Telegram has reached 400 million users around the world, becoming the biggest competitor of the messaging giants, WhatsApp and Facebook. In this article, we’ll show you how to make the most of this platform for your business Although it is very similar to...

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The 4 best business tools for WhatsApp

In this article we bring to you the 4 best software platforms to turn WhatsApp  into a real channel of communication and interaction with your customers. WhatsApp has established itself as the most widely and internationally used communication tool, but the native...

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CRM for WhatsApp contact management

Using the WhatsApp channel for your business will offer a number of advantages, one above all, the ability to reach users anytime and anywhere. Getting a WhatsApp contact will pave the way to customer loyalty, given the informal nature of the famous messaging app,...

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CRM for WhatsApp multi-agent

  If you are a company that has decided to use WhatsApp for the sale of its products or services, or to provide customer assistance, then you will need to organize a team dedicated to these activities in an organized way. The problem is that the default version of...

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