Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support

Index Main features How to register on Integra Advantages and disadvantages of Integra Should I buy Integra? Alternatives to Integra Integra is an all-in-one type of tool, meaning that it is capable of bringing together various social networks and communication...

What is personalized service and how to obtain it thanks to messaging apps?

Customer Support

Index What is a personalized service? What are messaging apps? Examples of personalized services The limits of chatbots and automation in personalized service Why messaging apps like Callbell help us provide a personalized service Have you ever wondered what your...

What is Chattigo? Pros and Cons

Index How to register on Chattigo? What are the advantages and disadvantages of Chattigo? Should I use Chattigo for my business? What is the best alternative to Chattigo? Chattigo is a tool that focuses on connecting multiple service channels together with its...

WhatsApp Business for the logistics sector

Index What is the relationship between WhatsApp Business and the logistics sector? What is Callbell? How to use Callbell on WhatsApp Business? Why does Callbell improve communication in WhatsApp Business for logistics? What can I do with WhatsApp Business for...

How does Hibot chat work?

Index Main features How to sign up for Hibot chat Advantages and disadvantages of Hibot chat Should I Acquire Hibot Chat? Alternatives to Hibot Chat Hibot chat is a communication tool, its use is exclusively linked to the sales, assistance and customer service...

Are WhatsApp bots the best solution for your business?

Strategy

Index What is a bot for WhatsApp? What are the most popular bots for WhatsApp? Why is a bot not the solution for giving assistance on WhatsApp? What is the best bot alternative for WhatsApp? For some time now, bots or chatbots have made their way into a world that is...

How does B2Chat work?

Index Main features How to register on B2Chat Advantages and disadvantages of B2Chat Should I purchase B2Chat? Alternatives to B2Chat B2Chat is an instant messaging tool that integrates a series of communication channels such as: Live Chat, Facebook, Instagram,...

How does Crips work?

Index Main features How to register on Crips Advantages and disadvantages of Crips Should you purchase Crips? Alternatives to Crips Crips is an instant messaging tool that integrates a number of communication channels such as: Live chat, Facebook, email, Twitter DM,...

Difference between SmartSupp and Callbell

Index What is SmartSupp? What is Callbell? What is SmartSupp used for? Why is Callbell the best alternative to a live chat? The differences between SmartSupp and Callbell are many: among them we find functionality, features, design and usability. But the biggest...

Difference between a live chat and messaging apps

Customer Support, Sales

Index Why should a company replace the Live chat system with instant messaging applications and what are the differences? What is a live chat? What are messaging apps? What are the main differences between live chats and messaging apps? Disadvantages of using a live...

Difference between tawk.to and Callbell

Index What is tawk.to? What is Callbell? What is tawk.to used for? Why is Callbell the best alternative to traditional live chats? The differences between Tawk.to and Callbell are really many. These include functionality, features, design and usability. First of all,...

Difference between Olark and Callbell

Index What is Olark? What is Callbell? What is Olark used for? Why is Callbell the best alternative to traditional Live Chat? The differences between Olark and Callbell are so many. These include functionality, features, design and usability. However, the biggest...

WhatsApp API: everything you need to know [Guide November 2021]

Are you considering integrating the WhatsApp Business API in your company and want to know in detail how they work? In this definitive and constantly updated guide, we will explain in detail how the WhatsApp API works. Index What are the WhatsApp Business API? Who can...

Callbell: the first omnichannel communication platform

Callbell

Index Omnichannel platforms for support Omnichannel sales platforms Multichannel platforms vs. Omnichannel What are the best Omnichannel platforms Callbell: the best omnichannel tool to serve your customers Do you know what omnichannel communication platforms are and...

Difference between Tidio and Callbell

Index What is Tidio? What is Callbell? What is Tidio used for? Why is Callbell the best alternative to traditional live chats? The differences between Tidio and Callbell are really many. Among them we have: functionality, features, design and usability. But the...

How to create a brand that sells more with WhatsApp Business

Index WhatsApp Business or WhatsApp API? How to create a brand on WhatsApp? Strategies to retain your customers on WhatsApp Today's companies have adopted a business mode oriented towards social networks. This is because most of the potential customers are active and...

Opening WhatsApp from multiple smartphones at the same time

In this short article we will explain how to use the same WhatsApp account on multiple phones simultaneously so that multiple people can use the app at the same time. As many of you know, WhatsApp cannot be opened from multiple smartphones simultaneously. In fact, the...

WhatsApp Web on 4 screens VS WhatsApp Multi Agent

Index What are the differences between WhatsApp web on 4 screens and WhatsApp Multi Agent? Advantages and disadvantages of WhatsApp on 4 devices and WhatsApp Multi Agent Tools to enhance WhatsApp Multi Agent Recently, an additional WhatsApp update appeared, which...

Alternatives to WhatsApp Business

Index What is WhatsApp Business and why should we look for an alternative? Advantages and disadvantages of WhatsApp Business Callbell as the best alternative to WhatsApp Business Not all people or businesses want to use WhatsApp as their primary method of...

How do temporary messages on WhatsApp work?

Callbell, Omnichannel Platform

Index What are temporary messages? In what situation is it worthwhile to use temporary messages? In this article we will explain in a simple way how temporary messages on WhatsApp work and what they are for. This is a new feature that recalls Telegram's temporary...

What are the best omnichannel platforms of 2022?

Index What are omnichannel platforms? Comparison of the best omnichannel platforms of 2022 What is the best omnichannel platform? In 2022, we will have more omnichannel platforms that will function perfectly and thus serve different types of companies and business...

How to generate leads on WhatsApp with Spotify Advertising

Index Spotify Ad Studio: how it works How to insert a WhatsApp link in a Spotify ad Spotify has changed the way people listen to music. With over 300 million active users per month (half of whom access Spotify with a free account every day) the potential in terms of...

How to open a new WhatsApp chat without having the number saved in the address book

In this article we will show you how to start a new WhatsApp Web chat from a PC if the contact number has not been saved in your phone's address book. If you are consulting this article it is because you have surely encountered this problem: How do I start a new...

How Monday.com works

Index What is Monday Advantages and disadvantages of Monday.com Who can use Monday Monday features Since 2020, companies have completely changed the way they work, migrating to a more hybrid and remote model. Being able to work from home is priceless. This is why many...

How to create a sales funnel on WhatsApp?

Index Benefits of the sales funnel on WhatsApp How does a sales funnel work? How to generate more leads with WhatsApp? WhatsApp is one of the most used tools in recent years: this platform has become indispensable, we all now this. Many companies decide to use it for...

How to create a perfect Instagram feed?

Index Instagram for business Why businesses should create a great Instagram feed How to create a perfect Instagram feed in a simple way? Important services and projects have emerged over the past decade. These have become the central marketing axis of products and...

How to share your location via WhatsApp?

Index What is location sharing for? How to boost my delivery business with Callbell? It’s been a long time since WhatsApp entered the market with its various updates. One of the most important concerns undoubtedly the location sharing va the platform. This feature is...

Omnichannel platform for sales

Callbell, Vendite

Index What are omnichannel platforms How online sales work nowadays The best omnichannel platform for sales For some time now, companies have been dedicated to selling and serving their customers through strategies and platforms optimized for multi-channeling....

Sales strategies for WhatsApp

Index What impact WhatsApp has had for business Recommendations for dealing with customers on WhatsApp Sales strategies that will help your WhatsApp Business When digital marketing became famous a few years ago, no one thought about possible sales strategies to use on...

WhatsApp Web on 4 screens

Callbell, Omnichannel Platform

Index What is WhatsApp for multiple devices? How does WhatsApp Web work on 4 screens? Advantages and disadvantages of WhatsApp on multiple devices An alternative to WhatsApp Web on 4 screens or more devices Since WhatsApp has become famous, most of its users have...

Omnichannel platforms vs. Multichannel

Index What are multichannel platforms? What are omnichannel platforms? Which platform is better? The best omnichannel platform It’s clear that the terms multichannel and omnichannel are not very well known. The truth is, most of the platforms we know of use these...

Omnichannel platform for support

Callbell, Customer Support

Index What are omnichannel platforms How customer service works nowadays The best omnichannel platform for support For some time now, companies have been dedicated to selling and serving their customers through strategies and platforms optimized for multi-channeling....

WhatsApp and Instagram for restaurants

Instagram Direct, WhatsApp Business

Index Why would I choose WhatsApp and Instagram for managing a restaurant? What are the benefits of using social networks for a restaurant? How can I use WhatsApp and Instagram to manage my restaurant? What is Callbell and how can it help me manage restaurants through...

Top WhatsApp Business Welcome Messages Your Business Should Use

Alternatives to Callbell, Facebook Messenger, Instagram Direct, Telegram, WhatsApp Business

Index What are WhatsApp Business welcome messages? Why should you use welcome messages on WhatsApp Business? What are the benefits of using great welcome messages on WhatsApp? What should a good welcome message on WhatsApp Business contain? What are the best WhatsApp...

Instagram Shopping: how does it work? [2021 Guide]

Instagram Direct, Sales

Index What is Instagram Shopping Instagram Shopping for Business First steps on Instagram Shopping How can I connect my catalog to Instagram Shopping? What drawbacks can arise? How to buy and sell through Instagram Shopping How to boost your Instagram shop with the...

Tools for managing messages on social networks

Index Why is it necessary to manage messages on social networks? The 5 best tools to manage messages on social networks Why is it advisable to manage messages via Callbell? How does the integration of social networks with Callbell work? For some years now, small and...

Instagram Direct Marketing: Here’s How It Works [2021 Guide]

In this guide we will show you comprehensively how your company can develop an Instagram Direct marketing campaign. Index What is Instagram Direct? Why do marketing via Instagram Direct What are the Instagram Messenger API Use Instagram Direct to sell Use Instagram...

Instagram messages for businesses

Alternatives to Callbell, WhatsApp Business

Índice The Messenger API has been opened for Instagram Why is the Instagram Messenger API so important for businesses? What can you do with the Instagram Messenger API? Callbell and its integration with the Instagram API In recent years, many companies (if not almost...

Multi-agent WhatsApp platforms

Index What should I consider when choosing a multi-agent WhatsApp platform? What are the best Multi-agent WhatsApp platforms? Conclusions Multi-agent WhatsApp is a feature that allows us to use the WhatsApp Business API in a particularly effective way, as it is...

How to connect Instagram to external platforms?

Index Risks of connecting Instagram to external platforms What external platforms can I connect to Instagram? What can we do with these platforms? What is Callbell and what can I do with this platform for Instagram? How to connect Callbell to Instagram? Instagram is...

How Respond.io works

Index Main features How to register on Respond.io Advantages and disadvantages of Respond.io Alternatives to Respond.io Respond.io is a business messaging company that stands out for its specialized and dedicated services to companies, especially in the fields of...

How Trengo works

Facebook Business Manager, WhatsApp Business

Index Main features How to register on Trengo Advantages and disadvantages of Trengo Alternatives to Trengo Trengo is a tool that allows companies to communicate with their customers and their teams; It is a fairly practical solution because it brings all...

Receive messages on WhatsApp starting from Facebook

Index Tips for writing an engaging post Optimize your call to action How to add the WhatsApp button to a Facebook’s post? Enhance views and support efficiently Whenever we publish a post on our Facebook page, we want it to be positioned correctly and generate a lot of...

How to use Instagram to communicate with customers

Index Best practices to improve communication Instagram features to gain customer attention Communicating well means selling more Tools to improve the communication process Paying attention to all the messages we receive on Instagram is very important, as it helps to...

How to create ads that link to Instagram Direct

Index Sponsored ads for Instagram Direct: here’s how Why use Instagram Direct for sales or support? How to customize ads for Instagram Direct How to organize a team dedicated to Instagram Direct In this article, we show you how you can create effective ads linked to...

Multi-agent Instagram Direct: how it works

Index What is Instagram Direct Multi-agent Instagram Direct What is Callbell When a company receives many requests, questions or tickets, there is often a need to hire more staff in order to respond to all those messages: this leads to certain inconveniences, such as...

CRM for Instagram Direct

Index What is Instagram Direct What is a CRM How to turn Instagram Direct into a CRM Callbell, the platform that allows you to manage leads via Instagram Direct Nowadays, many companies use CRM to create and manage their client database, incoming leads and their...

Open Instagram Direct from multiple computers simultaneously

Index What is Instagram Direct How to open Instagram Direct on different computers How does Callbell work Instagram Direct is a service offered by Instagram that allows its users to communicate with each other, it is very innovative because it has a series of...

Instagram Direct for teams: here’s how it works