Welcome to the Callbell blog
Here you’ll find some thoughts about the latest trends in online digital marketing, sales and customer support
How to create a reminder on WhatsApp conversations with your customers
Indice What are reminders of conversations that took place on WhatsApp How to create a reminder of WhatsApp conversations with Callbell Why is Callbell the best alternative to create reminders on WhatsApp? Conclusion Nowadays, companies no longer communicate via...
How to avoid blocks on WhatsApp? Preventive measures, broadcast messages and alternatives
Indice Why can WhatsApp block accounts? How long do the lockdowns last? The limit of messages an account can send How to use broadcast messages responsibly Alternatives to sending broadcast messages Relationship between blocks and brand image Digital communication is...
Alternative to Respond.io, Trengo, Keybe and more: if you are looking for an alternative to reduce service costs, try Callbell
Indice What features do conventional multi-agent platforms offer? Advantages and disadvantages of using conventional multi-agent platforms Are conventional multi-agent platforms a good option for your business? The best alternative to conventional multi-agent...
Customer service: the importance of efficient management
Indice What is the goal for efficient customer service? How to be successful in customer service Is there any tool capable of optimizing the customer support process? The empathy and qualification of the staff Efficiency means achieving the maximum number of results...
How to create a Bot on WhatsApp with buttons
Indice What are WhatsApp bots? What are the buttons on WhatsApp for? How to create a bot on WhatsApp with buttons? Conclusion Bots to use on WhatsApp are tools highly appreciated by companies. This happens because we now prefer to sell online: in fact, the world of...
WhatsApp referral program
Indice How to make a referral program attractive? What is the connection between WhatsApp and referral programs? A referral program is nothing more than a strategy to retain a customer: customers will in fact recommend your company to other acquaintances so that they...
Six strategies to improve traffic on a website with WhatsApp
Nowadays, WhatsApp is certainly the most used means of communication (except for the Chinese market). And, as with all means of communication, it presents itself as a presenter of information and details. This may seem like common knowledge even if you may not...
How Vitabella managed to gain total control of interactions via Callbell
Vitabella is a small chain of two clinical centers dedicated to aesthetics located in Chile. It is a 100% regional company and since November 2017 it has been characterized by delivering services with the highest standards of quality and customer service. Today we...
How to reduce WhatsApp Business API costs: 7 tips and best prices
Indice What is WhatsApp Business API? Understanding the costs of the WhatsApp Business API 7 Tips and improvements to reduce WhatsApp Business API costs Conclusion Reducing the costs of WhatsApp Business API is surely a very interesting topic since, regardless of the...
How to add more than one WhatsApp number to a single account [Guide]
Indice Why add more than one number on WhatsApp? What are the two useful ways for integrating more than one phone number on WhatsApp Conclusion Owning multiple WhatsApp accounts has been an extremely thorny issue for a long time. An absolutely legitimate question is...
How WhatsApp channels work (Pros and Cons)
Indice How do WhatsApp channels work? Pros and cons of WhatsApp channels Conclusion The innovative WhatsApp channels are a new one-way broadcast tool, meaning only administrators have the ability to send text messages, photos, videos, stickers, polls and much more to...
How to create and restore backup on WhatsApp Business
Indice How to create and restore a WhatsApp Business backup on Android How to create and restore a WhatsApp Business backup on iOS Advantages of backup How to improve customer attention and why can restoring chats help your business? There are many reasons why users...
How to send WhatsApp broadcast messages without being blocked?
Indice What are broadcast messages on WhatsApp? Why does WhatsApp block some broadcast campaigns? What is Callbell and how to send broadcast campaigns with this tool without being blocked? Conclusion In the time period between 2023 and 2024, the digital market will...
How to attach interactive buttons on WhatsApp messages?
Indice What are interactive buttons on WhatsApp? What is Callbell and how can you add interactive buttons on WhatsApp? Interactive buttons are an excellent tool that companies use to attract potential customers, generating sales or subscriptions regarding the products...
How to add your social profiles to Google My Business [2023 guide]
Indice What is Google My Business How to add social profiles to Google My Business How to increase the chance that Google My Business will allow you to correctly add personal social profiles? What is Callbell and how it can help you boost your Google My Business...
How do template categories work on WhatsApp?
Indice How do template categories work? Callbell and templates on WhatsApp From a business point of view, there are so-called templates on WhatsApp. These models have different objectives and are used in many situations. Therefore, we can say that it is the way in...
How to automate customer follow-up via Callbell
Indice What does the term follow-up mean? How does follow-up automation work and how can it be configured? Conclusion Managing customers, following them during the initial stages of a company is not that difficult. However, by giving more and more space to business...
4 tools to create broadcast campaigns on WhatsApp
Indice What are broadcast campaigns on WhatsApp? What are broadcast campaigns for? 4+ tools to create Broadcast campaigns on WhatsApp Conclusion Marketing campaigns have always been considered an excellent and useful strategy for all those companies that wish to...
4 Chatbot flows to use to reduce customer response times
Indice Why it is so important for a chatbot to convey fluidity What makes a conversation flow How to use the previously mentioned tool to create a successful chatbot Examples of chatbots to implement in your company Conclusion Chatbots are considered the first...
Create WhatsApp flows using WhatsApp Manager without code [Complete Guide]
Last month Meta launched WhatsApp Flows, an extremely interesting new feature that allows thousands of companies to design modules of all types to include within WhatsApp chats. The variety of tools is truly incredible: you will be able to create simple registration...
Do you want to know more about the Callbell products?