Welcome to the Callbell blog


Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support 

Sales strategies for WhatsApp

When digital marketing became famous a few years ago, no one thought about possible sales strategies to use on WhatsApp. Not even those companies willing to invest only for banners or internet advertisements. Compared to the past, today everything has changed....

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WhatsApp Web on 4 screens

Since WhatsApp has become famous, most of its users have requested the option to open the messaging app even on multiple devices. There have been so many requests over time that WhatsApp has finally decided to take this big step. This translates into a new beta update...

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Instagram messages for businesses

In recent years, many companies (if not almost all) have adopted Instagram as one of their main communication channels: this is due to the large number of people who write and interact with companies every day using this social network which, thanks to its popularity,...

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How Respond.io works

Respond.io is a business messaging company that stands out for its specialized and dedicated services to companies, especially in the fields of marketing, sales, support and engineering; however, one of the main features of this tool is the ability to connect...

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How Trengo works

Trengo is a tool that allows companies to communicate with their customers and their teams; It is a fairly practical solution because it brings all communication channels together in a single mailbox, and it also allows you to automate conversations by offering...

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Multi-agent Instagram Direct: how it works

When a company receives many requests, questions or tickets, there is often a need to hire more staff in order to respond to all those messages: this leads to certain inconveniences, such as the need to have a multi-agent Instagram. When you receive so many requests...

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CRM for Instagram Direct

Nowadays, many companies use CRM to create and manage their client database, incoming leads and their classification: this is a practice that has now evolved over the years to the point that most small and large companies use some kind of CRM for their business. After...

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How to use WhatsApp for Human Resources

We all know that WhatsApp is one of the most important and used communication channels today, many companies use it to offer a more personalized customer service with different and out-of-the-ordinary functions; however, many of these companies have encountered the...

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How Leadsales Works

Leadsales is a company different from the others: that is, those focused mainly on the CRM function for WhatsApp, which makes them a CRM for the same platform through multi-agent WhatsApp. Generally, this type of company can integrate more than one information channel...

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How Infobip works

Infobip is a leading company in omnichannel communication, it helps companies that work to create relationships with their customers: the main points on which it focuses are security, authentication, support and storage. By providing a variety of services related to...

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How WATI works?

Wati is a company designed to offer a developed and customer-focused service, through WhatsApp, thus creating a solution suitable for this platform, focusing its potential on a tool that has all the necessary features, such as the WhatsApp multi-agent, the CRM, and...

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How Sirena App works?

Sirena is a company that aims at connecting customers with companies in an integrated way, mainly via WhatsApp, however, it has also other major integrations such as Facebook, OLX, Mercadolibre, Salesforce, to name a few. Sirena also has a platform that is completely...

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How MessageBird works

MessageBird is a company that aims at offering a specialized service in the management of a company's multi-channel communications, as well as offering a specialized and specially designed platform so that you can serve and help each customer through the different...

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How to sell via Instagram Direct

In this article we show you all the steps you need to follow to start selling through Direct, Instagram's messaging channel Instagram - the famous social network purchased by Facebook in 2012 - continues to spread, and it currently has approximately 1 billion active...

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The first CRM integrated with WhatsApp

In this article we will explain how the first CRM integrated with WhatsApp works and how your company can use it to improve its client relationship management With the number of users continuously growing, WhatsApp is increasingly becoming the worldwide reference...

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How to create a WhatsApp QR code

In this short article we will show you two ways to generate a WhatsApp QR code that your company can use and share with its clients What is a WhatsApp QR code? A QR code is a special code that contains text. It is basically a square made up of white and black small...

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