Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support 

In this article, we will show you how to integrate Twilio's WhatsApp Business APIs to the Callbell platform in just a few minutes, in order to use the newly verified WhatsApp line and start interacting with your clients You finally obtained access to the WhatsApp...

Below we’ll show you the features and uses of the WhatsApp Business APIs, and how companies can use them to make the most of this communication channel After amassing 2 billion users in early 2020, WhatsApp is not only leading messaging app in the world used to talk...

In this article, we will see how hotels and resorts can exploit the potential of the famous messaging app and the advantages that can derive from its use in the tourism sector The current pandemic that is affecting the planet does not make the activity of many sectors...

In this article, we’ll show you how you can take advantage of this messaging app in your real estate agency, in order to manage your customers The current crisis caused by the pandemic has hit - and is still hitting - hard many sectors, including the real estate,...

In this article, we will show you how to use the now ubiquitous messaging app in your dealership, to sell cars and offer an after-sales service to your customers The automotive industry was one of the sectors that the Covid-19 pandemic hit the hardest, and for this...

Every small and medium business owner knows that customer support requires massive investments. Yet, statistics say that 84% of companies that invest in customer support report their revenue has increased. So, when you run a small and medium-sized enterprise, it is...

In this article, we will discover how to use WhatsApp Business within your team and ensure that your sales and/or support team can manage and respond to customer chats from a single WhatsApp company account The way in which companies communicate with their customers...

In this article we will find out the importance of implementing a conversational marketing strategy. In particular, we will see how companies in the world of e-commerce can exploit the power of WhatsApp as an instant communication tool Nowadays, online commerce is...

In this article, we will find out how insurance companies can use WhatsApp Business as a communication, sales and customer support channel After the release of WhatsApp Business and, in August 2018, of the WhatsApp Business API, the app has become one of the main...

In this period outlined by new restrictions and social distancing, WhatsApp is radically changing the way we communicate, in the most varied sectors. In this article, we will explain how WhatsApp features can be exploited by medical clinics With the recent pandemic...

In this article we will explain how you can obtain a verified WhatsApp account that shows, instead of the phone number, the company name along with a green badge on the right that indicates that it has been verified by WhatsApp After the launch of the WhatsApp...

WhatsApp can certainly be an important marketing tool for your business. In this guide, we will find out how your business can use WhatsApp to sell products and services, and how you can use it to promote your brand. As we have already talked about in previous...

In this article we bring to you the 4 best software platforms to turn WhatsApp  into a real channel of communication and interaction with your customers. WhatsApp has established itself as the most widely and internationally used communication tool, but the native...

WhatsAppBetaInfo, the online newspaper that investigates the new releases of WhatsApp, recently announced that WhatsApp is testing the possibility of being able to associate up to 4 devices at the same time. From what has been reported, WhatsApp will soon be available...

Is it possible to manage support requests from WhatsApp on Slack? Is there a way to connect WhatsApp Business to my Slack account? There is currently no official integration between Slack and WhatsApp. As you can read from the Slack Integrations page, it is not...

In this article we will understand which is the easiest and fastest way to get access to the WhatsApp Business API, by performing the request procedure via Twilio.As you may know, to use the WhatsApp Business API you must carry out an approval request process by...

In this blog post we will understand how to use WhatsApp within a support or sales team to manage shared chats with our customers, from a single web platform. More and more companies are using WhatsApp to communicate with their customers, both during the sale phase...