Help Desk Platform for Travel Agencies
Digitize your travel agency pre and post sales customer service by exploiting the full power of WhatsApp, Messenger, Direct and Telegram
Manage conversations with your team efficiently
Callbell helps your travel agency manage customer communication through direct messaging applications to increase sales and customer satisfaction
Talk with your customers on their favorite messaging apps
Communicate with your clients on WhatsApp, Messenger, Telegram and Direct to send quotes, book appointments, end notifications
and close more sales
We support leading companies in your industry
Thanks to Callbell you keep control over all the conversations that pass through your company to improve its processes. Monitor conversations and study the best strategies with the statistics module
Callbell for Travel Agencies
How can businesses in the turism sector use WhatsApp Business, Facebook Messenger, Telegram and Instagram Direct to communicate with their clients?
WhatsApp Business, Facebook Messenger, Telegram and Instagram Direct are the most famous instant messaging apps used to stay in touch with friends and family. At the same time, more and more people are using them to communicate with companies and businesses.
In the tourism sector, it is important for travel agencies to be able to communicate with their customers or potentials clients. You can use these quick and user-friendly channels of communication in various ways:
- Send quotes and price lists;
- Send personalized offers;
- Offer assistance before and during their stay;
- Communicate with hotel facilities;
- Send invoices or proof of purchase.
How can Callbell help your company with customer service management?
Callbell can help your travel agency in managing customer care by arranging your communication channels in the best possible way. In the tourism sector, you must always keep in touch with your team and customers, using an effective communication tool, manageable by a single app, from which you can send brochures and travel quotes.
You will be able to provide customer assistance through these real-time communication channels, in case of any problems that may arise before and during their trip, which will also increase their trust in you.
Callbell will provide you with an interface where you can invite your team, and start chatting with your customers or prospects right away. Simply create a free account by entering your WhatsApp business number.
What are the main features of the platform?
Callbell is a platform that allows you to provide assistance through the leading messaging apps. It lets you integrate, aside from WhatsApp also Facebook Messenger, Telegram and Instagram Direct, so you can be present in your clients’ preferred channels.
All contacts can be identified with a tag, so that you can differentiate and filter them, and use quick replies and internal notes to communicate and collaborate with your team.
Moreover, through our platform you can automatically assign chats, so you can invite a team of up to 100 agents and have chats automatically allocated among team members.
Last but not least, Callbell offers a chat widget that you can install on your website, allowing users to get in touch with your business through their preferred messaging channel.
Callbell also has a mobile app (available on iOS and Android), from which your agents will be able to manage the chats of those clients who interact with your business. Anywhere, anytime.
Create your free account
It takes only 3 minutes to get started
Connect your messaging channels, invite your team and you’re good to go
Browsing from mobile? Do not worry, you can just leave your email and finalize the set-up of your account later on
*no credit card required
Also available from mobile app