The best alternative to Hello Charles is Callbell thanks to its ease of use, the support provided to its customers and the variety of service channels it manages, such as: WhatsApp, Business, Telegram, Instagram Direct and Facebook Messenger.

Furthermore, the quality of the service is significantly higher than other alternatives on the market. They are always willing to solve their users’ problems and provide excellent service, making Callbell so different.

Plus, Callbell offers all the features that today’s businesses need. A stable platform, detailed statistics of your company’s entire communication process and tools to manage your agents.

Hello Charles is an application or platform that connects WhatsApp, Instagram Direct and Facebook Messenger in one place. This tool usually focuses on ecommerce and is designed for businesses that sell items on the internet. For this reason, they offer features such as sending promotional campaigns via WhatsApp, selling products within messaging apps or automation.

Although it is a rather interesting platform, we have to take into account several important points. WhatsApp penalizes spam, so mass messaging campaigns are a bit dangerous as they could lead to blocking of your WhatsApp accounts. Beyond that, you need to remember that customers today want more human and less artificial attention. The price of this tool is not known, you have to access a demo to know it, so there may be hidden costs. For its part, Callbell is easier to start, the system is friendly, integrates the main social networks and messaging apps and connecting them is really fast, as well as offering multiple tools for customer service and sales.