The best alternative to Ongair is Callbell thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

Although Ongair and Callbell are similar tools, one of their main features concerns integrations. Ongair integrates with CRMs to manage leads while Callbell does it directly on its platform.

In terms of plans, the prices are similar, except for the fact that, if you decide to use WhatsApp on Ongair, you will not have any kind of help in activating the API; while, on the other hand, Callbell can walk you through the process or even do it for you.

Another big difference is that Callbell features automatic routing that redirects chats to the corresponding department, while Ongair only offers automated bots to manage customer interaction.