Help Desk Platform for the Automotive Industry
Digitize your dealership’s pre and post sales service by exploiting the full power of WhatsApp, Messenger, Direct and Telegram
Manage conversations with your team efficiently
Callbell helps your dealership manage customer communication through direct messaging applications to increase sales and customer satisfaction.
Talk with your customers on their favorite messaging apps
Communicate with your clients on WhatsApp, Messenger, Telegram and Direct to book appointments, send notifications, book a test drive or manage garage to customer communication.
Thanks to Callbell you keep control over all the conversations that pass through your company to improve its processes. Monitor conversations and study the best strategies with the statistics module.
Callbell for Automotive Industry
How can businesses in the automotive sector use WhatsApp Business, Facebook Messenger, Telegram and Instagram Direct to communicate with their clients?
WhatsApp Business, Facebook Messenger, Telegram and Instagram Direct are the most famous instant messaging apps used to stay in touch with friends and family. At the same time, more and more people are using them to communicate with companies and businesses.
In the automotive sector, for car, industrial vehicle or motorcycle dealers, it is important to be able to communicate with their customers or potential clients. You can use these quick and user-friendly channels of communication in various ways:
- Schedule appointments to view the vehicles;
- Book vehicle inspections;
- Book a test drive;
- Receive vehicle repair requests;
- Offer purchase advice;
- Communicate with the workshop mechanics.
How can Callbell help your company with customer service management?
Callbell can help your dealership manage customer service by arranging your communication channels in the best possible way. In the automotive sector, you have to always keep in touch with your team and customers, using an effective communication tool, manageable from a single app, from which it is possible to forward and receive the sales documents.
With these means of communication, you can quickly reach your customers to offer car sales assistance or help with a repair issue, anytime and anywhere.
Callbell will provide you with an interface where you can invite your team, to start chatting with your customers or prospects right away. All you need to do is create a free account by entering your WhatsApp business number.
What are the main features of the platform?
Callbell is a platform that allows you to provide assistance through the leading messaging apps. It lets you integrate, aside from WhatsApp also Facebook Messenger, Telegram and Instagram Direct, so you can be present in your clients’ preferred channels.
All contacts can be identified with a tag, so that you can differentiate and filter them, and use quick replies and internal notes to communicate and collaborate with your team.
Moreover, through our platform you can automatically assign chats, so you can invite a team of up to 100 agents and have chats automatically allocated among team members.
Last but not least, Callbell offers a chat widget that you can install on your website, allowing users to get in touch with your business through their preferred messaging channel.
Callbell also has a mobile app (available on iOS and Android), from which your agents will be able to manage the chats of those clients who interact with your business. Anywhere, anytime.
Create your free account
It takes only 3 minutes to get started
Connect your messaging channels, invite your team and you’re good to go
Browsing from mobile? Do not worry, you can just leave your email and finalize the set-up of your account later on
*no credit card required
Also available from mobile app