The best alternative to Chattigo is Callbell thanks to its ease of use, to the support provided to its customers and the variety of channels it manages. Such as: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Moreover, the quality of the service it provides compared to the alternatives on the market is far superior. In fact, the agents are always ready to solve problems and provide an excellent service, making Callbell a service like no other.

Callbell offers all the features that companies need nowadays: a stable platform, detailed statistics regarding the entire communication process. and the necessary tools for managing agents.

Chattigo is a tool mainly developed for managing online chats, it has many integrations with different channels such as WhatsApp, Telegram or Instagram. Moreover, it can also be integrated into CRMs, ticket management systems, or even email marketing systems.

This tool is pretty comprehensive, yet the support isn’t excellent and its plans are quite expensive. Moreover, it’s particularly complex and learning how to use it usually turns out to be a bit complicated; at times, in fact, it is necessary for the agents to be guided through the procedure.

On the other hand, Callbell is a much cheaper and easier to use tool, onboarding is not complicated and it only takes a day to start and learn how it works.

Callbell also offers the main service channels for their customers and lead management tools like automatic routing or specialized statistics to maintain control of your business. Callbell is an omni-channel multi-agent tool where your whole team can manage messages from social networks smoothly and with great ease.