The best alternative to Crisp is Callbell thanks to its ease of use, the support that the team provides to its customers and the variety of service channels it manages, including: WhatsApp Business, Telegram, Instagram Direct and Facebook Messenger.

Furthermore, the quality of the service provided by Callbell is superior to all other alternatives on the market. Agents are always willing to solve their users’ problems and give excellent service and support, making Callbell different from all other platforms.

Callbell offers all the features that today’s companies need: a stable platform, detailed statistics of the entire communication process of your company and useful tools to manage all your agents.

Crisp is a tool designed for multiple departments, in it you can manage some small marketing actions such as sending email campaigns, you can also manage your sales funnel and, at the same time, offer support through various service channels. However, Crisp ends up offering very few attractive options for each department, by offering so many types of services and not focusing on just one branch. This means that your business may be missing some basic and interesting features to use for their own businesses.

On the other hand, with Callbell the situation is very different: this tool has the ultimate goal of improving the exchange between company and customer, offering a platform developed exclusively for support, sales or the call centre. Its features are several, among these we find: the ability to manage customers, create labels, be able to converse from an organized and easy to use platform, manage leads and company metrics. At the same time, you will be able to connect multiple channels, the price of Callbell is quite good and the onboarding time is really minimal.