Welcome to the Callbell blog
Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support
How to use Telegram to provide customer support
Telegram is much more than an instant messaging app. It’s a practical, fast and immediate tool that can be used for customer support. Telegram has 200 million daily active users per month, which is why many companies use it for their business goals. With Telegram, you...
read more
WhatsApp for teams: here’s how to get started
In this blog post we will understand how to use WhatsApp within a support or sales team to manage shared chats with our customers, from a single web platform. More and more companies are using WhatsApp to communicate with their customers, both during the sale phase...
read more
3 free plugins to add WhatsApp on a website
In this article we will discover which are the best free plugins to install WhatsApp on your website and allow your site visitors to start a chat in just one click WhatsApp is the most popular chat app in the world, and more and more companies are choosing to...
read more
How to use direct messaging apps for your customer service
Direct messaging apps are an excellent opportunity for companies that sell products or services online to optimize their customer service and, consequently, to increase sales. We all use at least one. For this reason, direct messaging apps have become a fundamental...
read more![How to integrate Telegram on your website [guide 2020]](https://www.callbell.eu/wp-content/uploads/2019/03/telegram-passport-1-400x250.jpg "How to integrate Telegram on your website [guide 2020]")
How to integrate Telegram on your website [guide 2020]
Learn how you can integrate Telegram on your website to allow visitors to contact and chat with you or join your channel with a single click Telegram is amongst one of the most widely used instant messaging apps in the world: today it has over 250 million active users...
read more![How to install Callbell chat widget on your website [guide]](https://www.callbell.eu/wp-content/uploads/2019/02/Senza-nome-1-400x250.png "How to install Callbell chat widget on your website [guide]")
How to install Callbell chat widget on your website [guide]
How to install Callbell’s widget on your website and integrate Facebook Messenger, WhatsApp, Telegram and Instagram Direct In this guide, we'll explain how to install the Callbell chat widget on your website. To start setting up your custom widget, you'll first need...
read more
How to use Instagram Direct for customer service
Here are some tips on how you can use Instagram direct messaging (Direct) to provide customer support and increase sales For many businesses that sell products or services online, Instagram has become the main channel through which they can communicate with their...
read more
The 3 best live chat plugins for an ecommerce website
Here are the best live chat plugins for your e-commerce website to provide live customer supportSeveral studies show that around 83% of consumers require assistance when buying a product or service online. If up until today most companies offered a support service...
read more![6 steps to start selling with WhatsApp [guide 2020]](https://www.callbell.eu/wp-content/uploads/2019/01/whatsapp-business-400x250.jpg "6 steps to start selling with WhatsApp [guide 2020]")
6 steps to start selling with WhatsApp [guide 2020]
If you want to sell your products online but lack the skills and/or the time necessary to build a website, WhatsApp is the channel that can help you reach your customers immediately, at no cost. WhatsApp is the most widely used direct messaging app in the world; about...
read more
How you can use Facebook Messenger for Customer Service
Discover the main advantages of using Facebook Messenger as a tool to provide support to your customers, wherever they are Facebook Messenger today has about 2.01 billion monthly active users and about 1.32 billion active daily users. Not satisfied with just being one...
read more![How to integrate WhatsApp on your website [guide 2020]](https://www.callbell.eu/wp-content/uploads/2019/01/Senza-nome-2-400x250.png "How to integrate WhatsApp on your website [guide 2020]")
How to integrate WhatsApp on your website [guide 2020]
Find out how you can integrate WhatsApp on your website, to allow your visitors to contact you and start chatting with just a click. WhatsApp is the most widely used direct messaging app ever, and more and more companies, both offline and online, are realizing the...
read more
How Callbell’s Rewards program works
Find out how the Rewards program works and how you can earn commissions every time someone gets to know Callbell thanks to you Callbell's Rewards program allows each user to earn commissions every time a new user installs the chat widget on his/her site and/or pays a...
read more![Here’s how Facebook Messenger live chat works [guide 2020]](https://www.callbell.eu/wp-content/uploads/2019/01/https___blogs-images.forbes.com_blakemorgan_files_2016_01_Screen-Shot-2016-01-31-at-5.34.06-PM-1200x651-1-400x250.png "Here’s how Facebook Messenger live chat works [guide 2020]")
Here’s how Facebook Messenger live chat works [guide 2020]
At the beginning of December 2017, Facebook released a plugin that allows those who manage a company page to install on their website a live chat based on the Messenger app. Through this plugin, site visitors, after they opt-in via their Facebook account, can...
read more![How to use Whatsapp for Customer Support [guide 2020]](https://www.callbell.eu/wp-content/uploads/2018/12/343586-PACYRO-658-400x250.jpg "How to use Whatsapp for Customer Support [guide 2020]")
How to use Whatsapp for Customer Support [guide 2020]
In this blog post, we'll understand how your company can integrate WhatsApp to communicate with the client and provide customer support. More and more companies, especially in the e-commerce world and in the world of online services for consumers, realize how...
read more![How to create a WhatsApp Business Account [2020]](https://www.callbell.eu/wp-content/uploads/2018/12/WhatsApp-Business-App-400x250.jpg "How to create a WhatsApp Business Account [2020]")
How to create a WhatsApp Business Account [2020]
WhatsApp Business is the app that allows companies to communicate with their clients through the most widespread application ever: here's how you can get started. Through this blog article we will try and understand how the app, released at the beginning of 2018 by...
read more
How does Whatshelp work?
With WhatseHelp, companies have to manage communication from totally disconnected platforms. That's why an alternative is needed Every day 8 billion messages are exchanged between consumers and companies via Facebook Messenger while 150 million people per month...
read more
Here’s how new WhatsApp ads work
Not just ads in the status: with WhatsApp’s click-to-message it will be possible to sponsor the beginning of a chat with the user When, at the beginning of 2018, Facebook announced the release of WhatsApp’s APIs, most of the journalists in the sector commented on the...
read more
Why messaging apps are the new customer service paradigm
Direct messaging applications like WhatsApp and Messenger are becoming the new customer service paradigm: let's figure out why. If we think about on the way in which we interact with the outside world every day through our smartphone, we realize how it’s getting more...
read more
What changes with the release of the WhatsApp Business API
In August 2018, Facebook announced the launch of WhatsApp Business API: let's understand what changes now. Foreword: are you wondering what the APIs are and why they’re important? Find out in this article or by watching this short video. An official date has not yet...
read more