Welcome to the Callbell blog
Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support
![WhatsApp API: everything you need to know [Guide 2022]](https://www.callbell.eu/wp-content/uploads/2021/11/1-400x250.png "WhatsApp API: everything you need to know [Guide 2022]")
WhatsApp API: everything you need to know [Guide 2022]
Are you considering integrating the WhatsApp Business API in your company and want to know in detail how they work? In this definitive and constantly updated guide, we will explain in detail how the WhatsApp API works. Click on this link if you want to know all the...
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Callbell: the first omnichannel communication platform
Index Omnichannel platforms for support Omnichannel sales platforms Multichannel platforms vs. Omnichannel What are the best Omnichannel platforms Callbell: the best omnichannel tool to serve your customers Do you know what omnichannel communication platforms are and...
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Difference between Tidio and Callbell
Index What is Tidio? What is Callbell? What is Tidio used for? Why is Callbell the best alternative to traditional live chats? The differences between Tidio and Callbell are really many. Among them we have: functionality, features, design and usability. But the...
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How to create a brand that sells more with WhatsApp Business
Index WhatsApp Business or WhatsApp API? How to create a brand on WhatsApp? Strategies to retain your customers on WhatsApp Today's companies have adopted a business mode oriented towards social networks. This is because most of the potential customers are active and...
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Opening WhatsApp from multiple smartphones at the same time
In this short article we will explain how to use the same WhatsApp account on multiple phones simultaneously so that multiple people can use the app at the same time. As many of you know, WhatsApp cannot be opened from multiple smartphones simultaneously. In fact, the...
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WhatsApp Web on 4 screens VS WhatsApp Multi Agent
Index What are the differences between WhatsApp web on 4 screens and WhatsApp Multi Agent? Advantages and disadvantages of WhatsApp on 4 devices and WhatsApp Multi Agent Tools to enhance WhatsApp Multi Agent Recently, an additional WhatsApp update appeared, which...
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Alternatives to WhatsApp Business
Index What is WhatsApp Business and why should we look for an alternative? Advantages and disadvantages of WhatsApp Business Callbell as the best alternative to WhatsApp Business Not all people or businesses want to use WhatsApp as their primary method of...
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How do temporary messages on WhatsApp work?
Index What are temporary messages? In what situation is it worthwhile to use temporary messages? In this article we will explain in a simple way how temporary messages on WhatsApp work and what they are for. This is a new feature that recalls Telegram's temporary...
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What are the best omnichannel platforms of 2022?
Index What are omnichannel platforms? Comparison of the best omnichannel platforms of 2022 What is the best omnichannel platform? In 2022, we will have more omnichannel platforms that will function perfectly and thus serve different types of companies and business...
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How to generate leads on WhatsApp with Spotify Advertising
Index Spotify Ad Studio: how it works How to insert a WhatsApp link in a Spotify ad Spotify has changed the way people listen to music. With over 300 million active users per month (half of whom access Spotify with a free account every day) the potential in terms of...
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How to open a new WhatsApp chat without having the number saved in the address book
In this article we will show you how to start a new WhatsApp Web chat from a PC if the contact number has not been saved in your phone's address book. If you are consulting this article it is because you have surely encountered this problem: How do I start a new...
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How Monday.com works
Index What is Monday Advantages and disadvantages of Monday.com Who can use Monday Monday features Since 2020, companies have completely changed the way they work, migrating to a more hybrid and remote model. Being able to work from home is priceless. This is why many...
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How to create a sales funnel on WhatsApp?
Index Benefits of the sales funnel on WhatsApp How does a sales funnel work? How to generate more leads with WhatsApp? WhatsApp is one of the most used tools in recent years: this platform has become indispensable, we all now this. Many companies decide to use it for...
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How to create a perfect Instagram feed?
Index Instagram for business Why businesses should create a great Instagram feed How to create a perfect Instagram feed in a simple way? Important services and projects have emerged over the past decade. These have become the central marketing axis of products and...
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How to share your location via WhatsApp?
Index What is location sharing for? How to boost my delivery business with Callbell? It’s been a long time since WhatsApp entered the market with its various updates. One of the most important concerns undoubtedly the location sharing va the platform. This feature is...
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Omnichannel platform for sales
Index What are omnichannel platforms How online sales work nowadays The best omnichannel platform for sales For some time now, companies have been dedicated to selling and serving their customers through strategies and platforms optimized for multi-channeling....
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Sales strategies for WhatsApp
Index What impact WhatsApp has had for business Recommendations for dealing with customers on WhatsApp Sales strategies that will help your WhatsApp Business When digital marketing became famous a few years ago, no one thought about possible sales strategies to use on...
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WhatsApp Web on 4 screens
Index What is WhatsApp for multiple devices? How does WhatsApp Web work on 4 screens? Advantages and disadvantages of WhatsApp on multiple devices An alternative to WhatsApp Web on 4 screens or more devices Since WhatsApp has become famous, most of its users have...
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Omnichannel platforms vs. Multichannel
Index What are multichannel platforms? What are omnichannel platforms? Which platform is better? The best omnichannel platform It’s clear that the terms multichannel and omnichannel are not very well known. The truth is, most of the platforms we know of use these...
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Omnichannel platform for support
Index What are omnichannel platforms How customer service works nowadays The best omnichannel platform for support For some time now, companies have been dedicated to selling and serving their customers through strategies and platforms optimized for multi-channeling....
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WhatsApp and Instagram for restaurants
Index Why would I choose WhatsApp and Instagram for managing a restaurant? What are the benefits of using social networks for a restaurant? How can I use WhatsApp and Instagram to manage my restaurant? What is Callbell and how can it help me manage restaurants through...
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Top WhatsApp Business Welcome Messages Your Business Should Use
Index What are WhatsApp Business welcome messages? Why should you use welcome messages on WhatsApp Business? What are the benefits of using great welcome messages on WhatsApp? What should a good welcome message on WhatsApp Business contain? What are the best WhatsApp...
read more![Instagram Shopping: how does it work? [2021 Guide]](https://www.callbell.eu/wp-content/uploads/2021/08/Imagen-1-400x250.png "Instagram Shopping: how does it work? [2021 Guide]")
Instagram Shopping: how does it work? [2021 Guide]
Index What is Instagram Shopping Instagram Shopping for Business First steps on Instagram Shopping How can I connect my catalog to Instagram Shopping? What drawbacks can arise? How to buy and sell through Instagram Shopping How to boost your Instagram shop with the...
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Tools for managing messages on social networks
Index Why is it necessary to manage messages on social networks? The 5 best tools to manage messages on social networks Why is it advisable to manage messages via Callbell? How does the integration of social networks with Callbell work? For some years now, small and...
read more![Instagram Direct Marketing: Here’s How It Works [2021 Guide]](https://www.callbell.eu/wp-content/uploads/2021/07/InstagramMarketing-400x250.jpg "Instagram Direct Marketing: Here’s How It Works [2021 Guide]")
Instagram Direct Marketing: Here’s How It Works [2021 Guide]
In this guide we will show you comprehensively how your company can develop an Instagram Direct marketing campaign. Index What is Instagram Direct? Why do marketing via Instagram Direct What are the Instagram Messenger API Use Instagram Direct to sell Use Instagram...
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Instagram messages for businesses
Índice The Messenger API has been opened for Instagram Why is the Instagram Messenger API so important for businesses? What can you do with the Instagram Messenger API? Callbell and its integration with the Instagram API In recent years, many companies (if not almost...
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Multi-agent WhatsApp platforms
Index What should I consider when choosing a multi-agent WhatsApp platform? What are the best Multi-agent WhatsApp platforms? Conclusions Multi-agent WhatsApp is a feature that allows us to use the WhatsApp Business API in a particularly effective way, as it is...
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How to connect Instagram to external platforms?
Index Risks of connecting Instagram to external platforms What external platforms can I connect to Instagram? What can we do with these platforms? What is Callbell and what can I do with this platform for Instagram? How to connect Callbell to Instagram? Instagram is...
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How Respond.io works
Index Main features How to register on Respond.io Advantages and disadvantages of Respond.io Alternatives to Respond.io Respond.io is a business messaging company that stands out for its specialized and dedicated services to companies, especially in the fields of...
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How Trengo works
Index Main features How to register on Trengo Advantages and disadvantages of Trengo Alternatives to Trengo Trengo is a tool that allows companies to communicate with their customers and their teams; It is a fairly practical solution because it brings all...
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Receive messages on WhatsApp starting from Facebook
Index Tips for writing an engaging post Optimize your call to action How to add the WhatsApp button to a Facebook’s post? Enhance views and support efficiently Whenever we publish a post on our Facebook page, we want it to be positioned correctly and generate a lot of...
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How to use Instagram to communicate with customers
Index Best practices to improve communication Instagram features to gain customer attention Communicating well means selling more Tools to improve the communication process Paying attention to all the messages we receive on Instagram is very important, as it helps to...
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How to create ads that link to Instagram Direct
Index Sponsored ads for Instagram Direct: here’s how Why use Instagram Direct for sales or support? How to customize ads for Instagram Direct How to organize a team dedicated to Instagram Direct In this article, we show you how you can create effective ads linked to...
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Multi-agent Instagram Direct: how it works
Index What is Instagram Direct Multi-agent Instagram Direct What is Callbell When a company receives many requests, questions or tickets, there is often a need to hire more staff in order to respond to all those messages: this leads to certain inconveniences, such as...
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CRM for Instagram Direct
Index What is Instagram Direct What is a CRM How to turn Instagram Direct into a CRM Callbell, the platform that allows you to manage leads via Instagram Direct Nowadays, many companies use CRM to create and manage their client database, incoming leads and their...
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Open Instagram Direct from multiple computers simultaneously
Index What is Instagram Direct How to open Instagram Direct on different computers How does Callbell work Instagram Direct is a service offered by Instagram that allows its users to communicate with each other, it is very innovative because it has a series of...
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Instagram Direct for teams: here’s how it works
Index What changes with the arrival of the Instagram Direct API Why use Instagram Direct as a team How to sell via Instagram Direct How to use Instagram Direct for customer support How to start using Instagram Direct as a team In this article, we show you how the...
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How to use WhatsApp for Human Resources
Index How to use Callbell on WhatsApp Why Callbell improves communication on WhatsApp for HR How can I use WhatsApp with HR? Success stories We all know that WhatsApp is one of the most important and used communication channels today, many companies use it to offer a...
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How Leadsales Works
Index Main features How to register on Leadsales Advantages and Disadvantages of Leadsales Alternatives to Leadsales Leadsales is a company different from the others: that is, those focused mainly on the CRM function for WhatsApp, which makes them a CRM for the same...
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How Infobip works
Index Main features How to register on Infobip Advantages and disadvantages of Infobip Alternatives to Infobip Infobip is a leading company in omnichannel communication, it helps companies that work to create relationships with their customers: the main points on...
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Receiving payments via WhatsApp: what’s going on?
Index What is WhatsApp Pay? How do you make payments via WhatsApp? What are the limits for WhatsApp payments? What will this new WhatsApp tool look like? WhatsApp Pay in India and Brazil Where can WhatsApp Pay be activated? Alternatives to WhatsApp Pay Callbell and...
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WhatsApp Business vs Google My Business: how they work and how are they different
Index How WhatsApp Business works How Google my Business works Google’s new challenge: conquering the instant messaging market for businesses Google My Business messages: here’s how to activate them WhatsApp Business and Google My Business compared In this article, we...
read more![How to connect WhatsApp to Google My Business [Guide 2021]](https://www.callbell.eu/wp-content/uploads/2021/05/imagen-1-400x250.jpg "How to connect WhatsApp to Google My Business [Guide 2021]")
How to connect WhatsApp to Google My Business [Guide 2021]
Index Benefits of Google My Business How to encourage interaction via WhatsApp using Google My Business? How to connect WhatsApp to Google My Business step by step? How to reply to all messages from Google My Business via WhatsApp with a multi-agent team? We all know...
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How to reduce inbound call volumes with WhatsApp
Index WhatsApp vs Calls: how to optimize your contact center customer support The WhatsApp Business API integrated within the Callbell platform What are the advantages of using WhatsApp to reduce phone calls Do you provide telephone support for your customers and you...
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A single WhatsApp Business to be integrated into multiple departments
Index Is it possible to enable a single WhatsApp business number? How to create a single WhatsApp account for companies? How to integrate WhatsApp into the various departments? Why is it advisable to integrate a single number for various departments? How does...
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How can your brand do marketing on WhatsApp
Index The benefits of doing marketing via WhatsApp How your brand can set up a marketing strategy on WhatsApp 3 brands that adopt a successful marketing strategy on WhatsApp In this article we’ll show you how your brand can exploit the full potential of an instant...
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How to connect WhatsApp to Facebook for ads
Index Why link WhatsApp to a Facebook page How to create ads to generate sales on WhatsApp? How to write a text that generates leads on WhatsApp? How can you manage all the traffic generated by Facebook campaigns on WhatsApp? WhatApp is one of the most used service...
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How chain stores can use the same WhatsApp number
In this article we’ll show you how a chain of stores can centralize their client communications in a single WhatsApp number, and use an automatic routing system to manage and allocate conversations to different sales and/or support teams in the various locations Index...
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How to distribute in an automated way chats from WhatsApp, Facebook Messenger and Telegram
Index How Callbell’s automatic routing works Using the Routing to assign chats to various company departments (Case 1) Using the Routing to answer FAQs (Case 2) Using the Routing to assign chats to various corporate locations (Case 3) Differences between Callbell’s...
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Is your WhatsApp Business number blocked? Here’s how you can get it back
In this article we will explain how you can retrieve a number that has been banned from WhatsApp and you get the message "your phone number is suspended from using WhatsApp" when you open the app Index Blocked WhatsApp account: what it means How to unblock a blocked...
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