Here you’ll find some Thoughts about the lastest
trends in Online digital Marketing, Sales and Customer Support 

Over the years, numerous instant messaging platforms have landed on the market, but only one has managed dominate it, becoming the leading messaging communication tool worldwide, and this is how WhatsApp becomes a very famous, extremely reliable and, above all, secure...

Did you know that e-commerce and businesses have increased significantly over the course of 2020? Mobile devices have been shown to be one of the most popular ways consumers use to shop online. In fact, over 72% of people are changing their habits, using mobile...

In this article we will explain how the first CRM integrated with WhatsApp works and how your company can use it to improve its client relationship management With the number of users continuously growing, WhatsApp is increasingly becoming the worldwide reference...

Since Facebook's acquisition of WhatsApp, it's no secret that the app hasn't stopped receiving constant updates, improvements and innovations. One of these innovations was the second WhatsApp app called WhatsApp Business, an app designed to make interaction and...

In this article we will explain how to create a link to allow your customers to communicate via WhatsApp with your company, with just one click Creating a WhatsApp link: here's how With the expansion of the famous instant messaging app, there is an increasing need to...

In this short article we will show you two ways to generate a WhatsApp QR code that your company can use and share with its clients What is a WhatsApp QR code? A QR code is a special code that contains text. It is basically a square made up of white and black small...

In this article we’ll explain what changes with the recent update of WhatsApp’s terms of use Why is WhatsApp changing its terms of use? As we all know, WhatsApp is updating its terms of use and its privacy policy, which must be accepted, otherwise you won’t be able to...

In this article we’ll find out how to use the famous instant messaging app within your contact center, and how to better manage it using the WhatsApp Business API Why should you integrate Whatsapp within your contact center? The spread of instant messaging apps,...

In this article, we’ll show you how to integrate WhatsApp within the famous Shopify e-commerce platform in just a few steps, and why it can be a fundamental addition for your e-commerce Shopify is an e-commerce platform that allows you to create, customize and manage...

In this article, we will show you how to integrate Twilio's WhatsApp Business APIs to the Callbell platform in just a few minutes, in order to use the newly verified WhatsApp line and start interacting with your clients You finally obtained access to the WhatsApp...

Below we’ll show you the features and uses of the WhatsApp Business APIs, and how companies can use them to make the most of this communication channel After amassing 2 billion users in early 2020, WhatsApp is not only leading messaging app in the world used to talk...

In this article, we will see how hotels and resorts can exploit the potential of the famous messaging app and the advantages that can derive from its use in the tourism sector The current pandemic that is affecting the planet does not make the activity of many sectors...

In this article, we’ll show you how you can take advantage of this messaging app in your real estate agency, in order to manage your customers The current crisis caused by the pandemic has hit - and is still hitting - hard many sectors, including the real estate,...

In this article, we will show you how to use the now ubiquitous messaging app in your dealership, to sell cars and offer an after-sales service to your customers The automotive industry was one of the sectors that the Covid-19 pandemic hit the hardest, and for this...

Every small and medium business owner knows that customer support requires massive investments. Yet, statistics say that 84% of companies that invest in customer support report their revenue has increased. So, when you run a small and medium-sized enterprise, it is...

In this article, we will discover how to use WhatsApp Business within your team and ensure that your sales and/or support team can manage and respond to customer chats from a single WhatsApp company account The way in which companies communicate with their customers...

In this article we will find out the importance of implementing a conversational marketing strategy. In particular, we will see how companies in the world of e-commerce can exploit the power of WhatsApp as an instant communication tool Nowadays, online commerce is...

In this article, we will find out how insurance companies can use WhatsApp Business as a communication, sales and customer support channel After the release of WhatsApp Business and, in August 2018, of the WhatsApp Business API, the app has become one of the main...

In this period outlined by new restrictions and social distancing, WhatsApp is radically changing the way we communicate, in the most varied sectors. In this article, we will explain how WhatsApp features can be exploited by medical clinics With the recent pandemic...

In this article we will explain how you can obtain a verified WhatsApp account that shows, instead of the phone number, the company name along with a green badge on the right that indicates that it has been verified by WhatsApp After the launch of the WhatsApp...

WhatsApp can certainly be an important marketing tool for your business. In this guide, we will find out how your business can use WhatsApp to sell products and services, and how you can use it to promote your brand. As we have already talked about in previous...

In this article we bring to you the 4 best software platforms to turn WhatsApp  into a real channel of communication and interaction with your customers. WhatsApp has established itself as the most widely and internationally used communication tool, but the native...

WhatsAppBetaInfo, the online newspaper that investigates the new releases of WhatsApp, recently announced that WhatsApp is testing the possibility of being able to associate up to 4 devices at the same time. From what has been reported, WhatsApp will soon be available...

Using the WhatsApp channel for your business will offer a number of advantages, one above all, the ability to reach users anytime and anywhere. Getting a WhatsApp contact will pave the way to customer loyalty, given the informal nature of the famous messaging app,...

Is it possible to manage support requests from WhatsApp on Slack? Is there a way to connect WhatsApp Business to my Slack account? There is currently no official integration between Slack and WhatsApp. As you can read from the Slack Integrations page, it is not...

  If you are a company that has decided to use WhatsApp for the sale of its products or services, or to provide customer assistance, then you will need to organize a team dedicated to these activities in an organized way. The problem is that the default version of...

Among the most useful features of WhatsApp Business is being able to manage sales directly through Callbell's CRM, which allows you to organize your WhatsApp leads and create the sales funnel that best suits their needs. You can start communicating via WhatsApp right...

The success of your business also depends on the ability to better manage potential customers, accompany them along the funnel and finalize the sale of your product or service. The spread of instant messaging apps, and in particular the predominance of WhatsApp, has...

Having a high-quality customer service that always lives up to customer expectations, all without having huge costs, is not at all easy. If you are looking for a solution for a quick and satisfactory assistance, we recommend that you try doing it via WhatsApp....

Callbell's CRM integrated with WhatsApp allows a more structured and professional management of your chats coming from the famous instant messaging app. Using WhatsApp within the company will give you access to all the benefits that the app offers, first and foremost...