At the beginning of December 2017, Facebook released a plugin that allows those who manage a company page to install on their website a live chat based on the Messenger app. Index What are the main advantages of using Messenger as Live Chat? Why use...
Direct messaging applications like WhatsApp and Messenger are becoming the new customer service paradigm: let’s figure out why. Index Why use WhatsApp or Facebook Messenger to provide customer support? What makes the use of mobile messaging applications...
