Since WhatsApp has become famous, most of its users have requested the option to open the messaging app even on multiple devices. There have been so many requests over time that WhatsApp has finally decided to take this big step. This translates into a new beta update regarding WhatsApp’s multi-device feature.
You must consider that this new feature has its pros and cons. We will explain everything in this article. If you are curious, keep in mind that at the moment WhatsApp only supports 4 active devices at the same time. The connection still has some glitches and is not recommended for business use. In fact, this is not a feature intended for companies and is not available to everyone.
It is important that you know that the aforementioned WhatsApp web functionality on 4 screens is located in the connection section of the device. From now on it will always be mentioned. The app of WhatsApp web or WhatsApp for PC do not depend on the connection with the mobile phone. Which makes the connection much more stable and easier.
This solution was initially designed for private users who want to open their WhatsApp account on more than one device.
WhatsApp for multiple devices is a new WhatsApp feature. It allows users to open their account on up to 4 additional devices at the same time. This comes as a big advantage as, from now on, you no longer need your mobile phone to be able to use WhatsApp on your PC. The new feature just described is currently in beta, and is only available in certain countries and for some users.
In fact, one of the big problems that this new feature will solve is the disconnection of the session when the mobile phone is inactive. This is a very important service, as you will no longer need a mobile phone to open your account on other devices. Each session will function as independently of the other and in each of them you will be able to initiates conversations. However, we must always consider that, although you might have multiple devices available, you won’t be able to use this feature to manage clients, since it is not designed for this and chats could become quite chaotic if you have many incoming conversations.
It is also worth mentioning that the 4 additional devices you can connect are WhatsApp web sessions. This means that only 4 sessions will be possible via WhatsApp web and from the original mobile connected to your WhatsApp account. Another very important thing to mention are the limitations, among these we find:
a) You will not be able to see the real-time location of your paired devices.
b) Chat blocking will be disabled on any connected device.
c) You will not be able to see invitations or join groups on connected devices.
d) You will not be able to interact with users who have old versions of WhatsApp.
e) You will not be able to make calls with other users who do not have the same version of WhatsApp and the multi-device activated.
f) It is not omnichannel.
g) You can only open up to 4 devices at the same time.
h) Performance monitoring is impossible.
i) Only 1 mobile phone can be connected at a time.
As you can well see, there are many disadvantages. So this new feature really leaves you wondering. It is currently only in beta, so we just have to wait to see what WhatsApp will develop in the future.
If you want to activate and use WhatsApp web on 4 screens, the first thing to do is to update the app to its latest version. This is one of the most important steps, since without the update the new functionality will not be activated.
1) Once the app is updated, the next step is to click on Settings in your WhatsApp account and then on the connected devices.
2) Next, you have to click on beta version for different devices, and you will see another window in which to click on a new button called join the beta version.
3) After clicking on the button to participate, you must confirm uour decision and then the app will go through the process of joining the beta version of the 4 devices.
4) Finally, once registered, you will only have to scan the code on the devices you want to activate and you will have your WhatsApp web on 4 screens.
As you can see, activating and using WhatsApp Web on 4 screens is extremely simple. Just follow the aforementioned steps and you will see that in no time you will have your account on the 4 WhatsApp Web devices you want.
Although it is true that WhatsApp web on 4 screens can be a great advantage for some people or companies, we must always consider that there are also many disadvantages that make this feature not very suitable for businesses, or simply to have fun with WhatsApp from different locations at the same time.
Among all these advantages and disadvantages we find the following
Advantages
a) You can open WhatsApp on up to 5 different devices (1 mobile and 4 WhatsApp Web).
b) You can keep a chat history on all devices.
c) You can see the conversations in real time on any of the devices.
d) You can share chat info between accounts.
Disadvantages
a) It will be impossible to see the real-time position of the connected devices.
b) There will be no way to see group invitations or join them, this is only possible via mobile.
c) In no way will you be able to send messages or call people who have an old version of WhatsApp.
d) Calls to people who have not activated multi-device are disabled from WhatsApp web or from another device.
e) You cannot block chats on WhatsApp web or desktop.
f) WhatsApp Business users will not be able to change tags or company information.
g) It is not omnichannel.
h) You can only open up to 4 additional devices at the same time.
i) Performance monitoring is impossible.
j) Only 1 mobile phone can be connected at a time.
As you can see, WhatsApp web on 4 screens is still in beta, and with many limitations. If you decide to activate it, please note that it is not recommended to use it for business or corporate activities, but only for personal use. If you need social networking solutions, you can use Callbell.
As we explained earlier, WhatsApp web on 4 screens is not a very suitable solution for companies. This is because they receive a high volume of messages without being able to count it or control their agents through the same platform. To do this, tools have been developed that allow you to control, measure and manage the different social networks service channels, including WhatsApp Business.
Tools like Callbell were created to address missing features f WhatsApp when used for business purposes. Be it for customer service, support or sales team. Callbell has several features that make the tool ideal for companies looking for a complete control over their activity on social networks, agents, statistics, monitor selling processes, the measurement of the service staff performance, a chat control, automatic routing, and much more.
This means that if you are a company with organizational problems due to the numerous chats on social networks, you will be able to respond and work efficiently thanks to the help of a good solution that integrates WhatsApp, Facebook, Instagram and Telegram. Callbell is certainly the perfect solution, as it is valid, cheap, and intended for your business.
Frequent Questions
How many devices can I connect to WhatsApp?
You can connect up to 5 devices in total to your WhatsApp account, that is, you can open WhatsApp on your mobile phone and then on 4 other WhatsApp Web. You will not be able to open your account in another phone, but only in additional WhatsApp Web accounts.
This, as you can see, is a big disadvantage for companies and businesses that decide to use WhatsApp for their work. This is because, although it is possible to link your account to different devices, it still has several disadvantages. If you want a suitable and effective solution to manage your business customer service or sales, you can use Callbell: a tool developed to open your WhatsApp account on all the necessary devices, and to use the number of agents you want and need.
What is Multi-Device WhatsApp Web?
WhatsApp for multiple devices is a new feature of WhatsApp. It allows users to open their account on up to 4 additional devices at the same time. This comes as a big advantage since, from now on, you no longer need your mobile phone to be able to use WhatsApp on your PC. The new feature just described is currently in beta, and is only available in certain countries and for some users.
In fact, one of the big problems that this new feature will solve is the disconnection of the session when the mobile phone is inactive. This is a very important service, as you will no longer need a mobile phone to open your account on other devices. Each session will function as independently of the other and in each of them you will be able to initiates conversations. However, we must always consider that, although you might have multiple devices available, you won’t be able to use this feature to manage clients, since it is not designed for this and chats could become quite chaotic if you have many incoming conversations.
About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct
