Index WhatsApp vs Calls: how to optimize your contact center customer support The WhatsApp Business API integrated within the Callbell platform What are the advantages of using WhatsApp to reduce phone calls Do you provide telephone support for your customers and you...
In this article you will find a series of ideas to use Telegram in a collaborative way, to communicate with your customers during the sales process or during the support phase. Index Managing a shared Inbox on Telegram How to use Telegram for your company’s...
In this article we will talk about how your company can use WhatsApp Business APIs to provide customer support in scalable, form through the most popular messaging app in the world. Index How to request access to WhatsApp Business APIs How to provide customer support...
In this article we are going to find out the main tools your company can adopt to facilitate internal and external communication when your team works remotely. Index Slack, to communicate with your team Callbell, to use Whatsapp and Messenger collaboratively Zoom, for...
In this article we will find out how to use the Web version of WhatsApp on multiple computers simultaneously to make sure that more people can use the app at the same time. As many of you know, it is not normally possible to open WhatsApp Web from multiple computers...
Is it possible to handle support requests coming from WhatsApp on Zopim? Is there a way to connect WhatsApp Business to your Zopim account? At the moment it is not possible to integrate WhatsApp to Zopim. As stated in the Integrations page, it is not possible to...
