Instagram Direct is a service offered by Instagram that allows its users to communicate with each other, it is very innovative because it has a series of interesting additional features compared to those of a normal chat: for example, you can create groups of friends within our Instagram account, you can classify the messages between the general ones and the most important ones so that you can organize them by importance. Furthermore, you can see who wants to contact us and accept or reject the messages they send.
One of the big questions is whether we can open Instagram Direct on multiple computers at the same time: the answer is yes but with many limitations. Although Instagram allows you to do this, it is not the ideal choice for companies that find themselves using this platform as a sales channel, customer service, tech support, HR, etc.
Ideally, you should use an external platform that allows you to centralize Instagram Direct messages in one place, to which the computers and agents you need can be connected. For this reason, in this article we will explain how to open Instagram Direct on multiple computers, in order to professionally develop work groups.
What is Instagram Direct
Instagram Direct is a messaging service integrated into the Instagram app, which allows you to perform different actions within the chat, depending on what you want to do. Since it is an integrated feature, it is not a highly optimized messaging platform for the user.
Among its main features, there’s the ability to send the same message to multiple people or accounts at the same time. All you have to do is add each contact, the maximum number of members is 32 people, to whom you’ll be able to send text messages, photos, emojis and videos, recordings and snapshots.
How to open Instagram Direct on different computers
To open Instagram Direct on different computers, you need an external tool that allows you to centralize all messages on the same platform in one place, where you can meet the needs of all users thanks to the presence of a multi-agent team. This time, we introduce and recommend Callbell, a tool specialized on customer service, HR, tech and administrative support, etc. that can be used on multiple communication channels such as WhatsApp Business, Telegram, Instagram Direct eand Facebook Messenger.
To integrate Instagram Direct to the Callbell platform, just a few clicks are enough, simply register on Callbell by clicking here and, once done, access the Instagram Direct section and connect your account, it’s super easy!
How does Callbell work
Callbell is the only tool that allows you to centralize all WhatsApp Business, Facebook Messenger and Telegram messages in a single platform designed for the collaboration of your team, as well as create a chat widget through which your customers can choose the their preferred messaging platform, thus being able to contact the corresponding department. In fact, Callbell centralizes all its messages in a personalized and well-organized way.
Instagram Direct will soon be available for use in conjunction with the other service channels. If you want more information about Callbell and all that it can offer you, click on this link.
About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and (soon) Instagram Direct