Index What is a social CRM? What are the benefits of social CRM? How to choose the right CRM for your company? What tools can complement social CRM and achieve more sales? Nowadays most of the people in the world use the internet. It is known that users go online for...
Index How Callbell integrates with Facebook How can I get my customers to contact me on Facebook? What key features should you set up on Callbell to provide a good CRM experience with Facebook? Facebook as a business tool Messaging apps are currently one of the...
Index How Callbell integrates on Telegram How can I get my customers to contact me via Telegram? What key features should you set up on Callbell to provide a good CRM experience with Telegram? Telegram as a business tool Instant messaging is currently one of the...
Index How Callbell’s automatic routing works Using the Routing to assign chats to various company departments (Case 1) Using the Routing to answer FAQs (Case 2) Using the Routing to assign chats to various corporate locations (Case 3) Differences between...
Is it possible to integrate a WhatsApp Business account with Salesforce in order to synchronize contacts and chats coming from the messaging application? The integration between WhatsApp and Salesforce was announced during the Spring Release in April 2019. With this...
Index Sales and logistic management of orders (E-commerce) Avoiding the isolation of smart Workers Empathic communication with patients Support from NGOs and associations to users E-learning and parent / teacher communication The current global health crisis we are...
