Instant messaging apps are replacing the traditional tools used to provide support and assistance to customers: primarily e-mail and telephone. Their use is now maximum and rooted in all sectors, from e-commerce to dealers, from medical clinics to training centers....
Is it possible to integrate a WhatsApp Business account with Salesforce in order to synchronize contacts and chats coming from the messaging application? The integration between WhatsApp and Salesforce was announced during the Spring Release in April 2019. With this...
The current global health crisis we are experiencing, with the related global emergency situations that have resulted from it, have led to a general downsizing in the way we work and the relative organization of communications. In this article, we will list 4 typical...
WhatsApp, the world’s most popular messaging application, is increasingly becoming a leading tool in the management of customer relationships for more and more companies. In this article, we are going to discover how WhatsApp, especially in its Business version,...
In this article we will find out how to use Messenger as CRM, generate new leads, manage the relationship with your contacts before, during and after they buy More and more companies that do business online use Messenger to manage the relationship with the client...
