The current global health crisis we are experiencing, with the related global emergency situations that have resulted from it, have led to a general downsizing in the way we work and the relative organization of communications. In this article, we will list 4 typical...
How customer service is changing over time Few things are as frustrating to a customer, when trying to contact customer support, as having to repeat details of their issue to each agent they speak with. Even today, customers can get stuck in an endless loop, being...
In this article we are going to find out which are the steps to follow to create an ad on Facebook that brings the users to start a chat on Messenger. More and more companies selling online products use Messenger as a sales channel: Facebook’s messaging app,...
In this short article we will see how to automatically assign chats coming from Facebook Messenger, and share conversations with contacts and potential customers among the various members of your sales or support team. A growing number of companies are using Facebook...
In this article we will see step-by-step how you can use Facebook Messenger to generate new sales for your e-commerce Facebook Messenger currently has more than 1.5 billion users, and every day the messaging app is used to exchange over 60 million messages between...
In this short article we will see which are the best strategies you can carry out to generate leads through Facebook Messenger, increase the number of chats from potential customers and manage new contacts before, during and after they buy Is it possible to use...
