Index How Callbell integrates with Facebook How can I get my customers to contact me on Facebook? What key features should you set up on Callbell to provide a good CRM experience with Facebook? Facebook as a business tool Messaging apps are currently one of the...
Index What are messaging apps? Why are social networks not suitable for customer service? Advantages of messaging apps over social networks Callbell the best solution compared to social networks In recent years, the technology has been updated to the point of changing...
Index Why is Facebook useful for customer service? Can customer experience on Facebook be improved? How to build your brand through a phenomenal customer experience? Facebook has long been considered the most popular social network, for both people and businesses....
Index Why is it necessary to manage messages on social networks? The 5 best tools to manage messages on social networks Why is it advisable to manage messages via Callbell? How does the integration of social networks with Callbell work? For some years now, small and...
The world of instant messaging is dominated by the two apps owned by Facebook, the Californian giant: WhatsApp and Messenger. Today we analyze how to exploit these communication channels for home deliveries, to maximize the potential in the delivery business. Index...
Index How customer service is changing over time What is Omnichannel? How is an omnichannel service center different from a multichannel one? Why do you need an omnichannel service center for your business? Conclusions How customer service is changing over time Few...
