The world of instant messaging is dominated by the two apps owned by Facebook, the Californian giant: WhatsApp and Messenger. Today we analyze how to exploit these communication channels for home deliveries, to maximize the potential in the delivery business. Speed...
In this article we will discover how we can use WhatsApp and Messenger to increase sales and grow our business. The advent of messaging apps, such as WhatsApp and Messenger, have radically changed the way companies and customers communicate, and they can be extremely...
The current global health crisis we are experiencing, with the related global emergency situations that have resulted from it, have led to a general downsizing in the way we work and the relative organization of communications. In this article, we will list 4 typical...
How customer service is changing over time Few things are as frustrating to a customer, when trying to contact customer support, as having to repeat details of their issue to each agent they speak with. Even today, customers can get stuck in an endless loop, being...
In this article we are going to find out which are the steps to follow to create an ad on Facebook that brings the users to start a chat on Messenger. More and more companies selling online products use Messenger as a sales channel: Facebook’s messaging app,...
In this short article we will see how to automatically assign chats coming from Facebook Messenger, and share conversations with contacts and potential customers among the various members of your sales or support team. A growing number of companies are using Facebook...
