If your online business is aimed at a mobile-first audience, it’s essential to consider how to support your customers during their purchase or post-sales process: in this article we will understand how you can do this. Index What are the tools you can use to...
Telegram is much more than an instant messaging app. It’s a practical, fast and immediate tool that can be used for customer support. Telegram has 200 million daily active users per month, which is why many companies use it for their business goals. Index What...
Direct messaging apps are an excellent opportunity for companies that sell products or services online to optimize their customer service and, consequently, to increase sales Index What are and what are the main instant messaging apps? Learn how messaging apps such as...
Here are some tips on how you can use Instagram direct messaging (Direct) to provide customer support and increase sales Index What is Instagram Direct and how can you use it to offer customer support? How can you manage messages coming from the Instagram page? What...
Here are the best live chat plugins for your e-commerce website to provide live customer support Index Here are the three best Live Chat plugins you can install on your website provide real-time support Which is the best Live Chat plugin? Several studies show...
At the beginning of December 2017, Facebook released a plugin that allows those who manage a company page to install on their website a live chat based on the Messenger app. Index What are the main advantages of using Messenger as Live Chat? Why use...
