Do you want to link WhatsApp and Sellsy to automate your sales processes and make things more efficient?

With our platforms it is easier than you think. You only need two things: a Callbell account and one in Sellsy.

In this way, your company will be able to link WhatsApp with Sellsy , using the Callbell API.

WhatsApp <--> Sellsy

What is Sellsy?

This is a CRM solution suitable for all types of businesses, being responsible for managing customer interactions. It was initially designed for e-commerce but later spread to customers across all industries.

In this way, your team can carry out management, customer service and sales activities quickly and easily, by focusing all information in one place. Here is how this software will be able to send specialized statistics, reminders and notifications to all agents so that they can contact ongoing leads and dynamically manage all sales activities. Overall, the tool features great support, data analytics, cheap pricing and a highly user-friendly interface.

WhatsApp <--> Sellsy

What is Callbell?

Callbell is a SaaS platform designed to improve and facilitate communication through messaging apps for companies.

It is a collaborative chat tool, to which companies can link their Facebook page, a WhatsApp account through the WhatsApp Business API, Instagram business and Telegram , to centralize support channels and provide a better experience to the end customer, all in a single centralized solution.

Additionally, Callbell offers other solutions for sales and support teams such as specialized metrics, automatic routing, digital catalogue, among others.

How to integrate WhatsApp to Sellsy – Main method

Follow these simple steps:

1) Create a Callbell account and integrate WhatsApp

2) Create a Sellsy account.

After completing these steps, you will be ready to link your WhatsApp Business account with Sellsy using the Callbell API documentation , adapting it to your needs.

Linking WhatsApp with Sellsy is an attractive option for many companies, and one of the most popular features is contact management and synchronization. These actions are fully possible thanks to the section of the Callbell API documentation dedicated to contacts.

With this it will be possible, for example, to automatically synchronize the WhatsApp contacts generated in Callbell with the Sellsy contacts section .

WhatsApp <--> Sellsy

How to integrate WhatsApp to Sellsy with Zapier – Alternative method

Zapier is a platform that integrates multiple apps with each other, and this makes it possible to connect them. It works by creating “zaps”, that is, automation rules that are activated by certain events (such as, for example, the notification of a message, the creation of new items in a list, the reception of messages, etc.).

When a “zap” is executed, Zapier can trigger a specific action, (such as creating a new lead in a CRM).

If you feel that your IT team can’t do this job, or you want to save time implementing it, you can use the official Callbell integration in Zapier to connect WhatsApp with Sellsy . One of the strongest advantages in using Zapier is the ease and speed of integration. The downside is instead the high cost of Zapier.

Connect WhatsApp to Sellsy
Callbell ‘s integration with Sellsy and Zapier allows companies to automate the creation of new contacts in Sellsy from Callbell Webhooks , as well as update existing contact information in Sellsy based on customer interactions in Callbell. 

With this integration, companies can have a complete and up-to-date view of their interactions with customers, allowing them to better understand their needs and preferences. 

To achieve this, will have to: 

1) Create a Callbell account and integrate WhatsApp

2) Create a Sellsy account

3) Create a Zapier account 

Once you manage to carry out these steps, you will only have to link Callbell and Sellsy with Zapier and program the necessary “ zaps ” for the operations you want.

Frequent Questions
What is Sellsy?
Sellsy is an online customer relationship and sales management software. It offers a wide range of features including lead tracking, billing and collection management, sales analytics, project and task management, and more.

Sellsy is designed to help small and medium-sized businesses automate and streamline their sales processes, improve productivity, and increase profits. With its easy-to-use interface and multiple integrations with other tools, Sellsy is a popular solution for businesses looking for comprehensive software to manage their sales operations and customer relationships.

What is Callbell?
Callbell is a SaaS platform designed to improve and facilitate communication through messaging apps for companies.

It is a collaborative chat tool, to which companies can link their Facebook page , a WhatsApp account through the WhatsApp Business API , Instagram business and Telegram , to centralize support channels and provide a better experience to the end customer, all in a single centralized solution.

Additionally, Callbell offers other solutions for sales and support teams such as specialized metrics, automatic routing, digital catalogue, among others.

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About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct